Program Assistant, Education

2 weeks ago

London, Ontario, Canada Western University Full time

Classification & Regular Hours:

Hours per Week: 35

Salary Grade:
Level M

  • This is a temporary fulltime opportunity, covering a secondment, with a contract end date of December 31, 2024._

About Western:


Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth.

We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.


About Us:


Delivery of safe, effective and integrated surgical care that elevates the health and well-being of patients regionally and globally through discovery, education and innovation.

The Department of Surgery's vision is to be an international leader in forming the future of surgical care, research, and education.


Responsibilities:


The Program Assistant, Education will be responsible for supporting the effective and efficient administration of surgical undergraduate, graduate and postgraduate education in the Department of Surgery.

The role assists in the administration of Surgical Education Committees, the facilitation of educational events, exam and courses, as well as inputting learner education data, exam scores and schedules into various software programs.

The role is also responsible for the evaluation process of the surgical education division, ensuring evaluations are completed and summarized annually for review by education leaders.


Qualifications:

Education:

  • 2 year Community College Diplom in Office Administration

Experience:

  • 3 years' experience providing administrative support and customer service; preferably in an academic environment

Knowledge, Skills & Abilities:

  • Strong attention to detail and proofreading abilities with an excellent command of the English language
  • Verbal and written communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
  • Strong mathematical and analytical skills to complete accurate calculations with the ability to synthesize sizable amounts of detail/data and reports and present information and materials to different audiences
  • Demonstrated ability take initiative, to work independently and follow through on work assignments
  • Competency to maintain confidentiality and treat sensitive information with discretion
  • Ability to establish rapport with people from diverse backgrounds
  • Ability to maintain a positive, outgoing attitude with genuine customer service orientation
  • Ability to multitask and maintain an organized and effective personal work environment
  • Adapts readily and effectively to changing priorities and demands
  • Ability to manage multiple timesensitive projects at one time
  • Personable and courteous in working relationships with colleagues, faculty members, students and other members of the University community
  • Ability to interact professionally with students, staff, faculty, and other members of the University community
  • Ability to work independently and effectively as a member of the team to achieve department goals
  • Valid driver's license with regular access to a vehicle (Travel is periodically required within the city and may be outside of regular business hours)

Western Values Diversity:

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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