Front Desk Administrator

2 weeks ago


Markham, Ontario, Canada Markham CPA office Full time

Major Responsibilities

  • Reception desk duties, greet and direct onsite guests and clients
  • Answer, screen and forward all incoming calls and handling callers' inquiries whenever possible
  • Schedule and confirm appointments
  • Build and maintain clients' database; develop and implement operational processes and procedures to constantly improve documentation, risk control and process effectiveness
  • Develop and implement organized filing systems
  • Handle basic bookkeeping tasks

Qualifications and Skills

  • Excellent English communication skills in both written and oral
  • Good organizational and multitasking abilities
  • Detailoriented, organized, punctual and responsible with strong analytical skills
  • Superior customer service skills, including excellent telephone manner
  • Quick learner and team player; willing to take initiatives to solve ongoing problems

Job Types:
Full-time, Permanent

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Front desk: 1 year (preferred)

Language:

  • Mandarin and Cantonese (required)

Work Location:
In person

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