Current jobs related to Customer Service Agent - Lloydminster - Pacific Coastal Airlines

  • Customer Service Agent

    4 months ago

    Lloydminster, Canada Pacific Coastal Airlines Full time

    **Join our team!** **Customer Service Agent Profile** Customer Service Agents are part of a team that works in conjunction with crew members and ground agents to escort and board passengers, maintain baggage accuracy and safety. Pacific Coastal Customer Service Agents are responsible for providing outstanding service to our customers and must embody the...

  • Guest Service Agent

    1 day ago

    Lloydminster, Canada MasterBUILT Lloydminster Lodging Ltd Full time

    Job Title: Guest Service AgentWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at MasterBUILT Lloydminster Lodging Ltd. As a Guest Service Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key Responsibilities:Register...

  • Guest Service Agent

    2 days ago

    Lloydminster, Canada MasterBUILT Lloydminster Lodging Ltd Full time

    Job Title: Guest Service AgentWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at MasterBUILT Lloydminster Lodging Ltd. As a Guest Service Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key Responsibilities:Register...

  • Customer Service Associate

    3 weeks ago

    Lloydminster, Canada HP BEAUTY Full time

    Job SummaryHP Beauty is seeking a highly organized and detail-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience.Key ResponsibilitiesGuest Services: Register arriving guests, assign rooms, and provide information on...

  • Front Desk Agent

    4 months ago

    Lloydminster, Canada Royal Hotel Full time

    Royal Hotel is looking for a Hotel Front Desk Agent and Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent and Night Auditor responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for...

  • Customer Service Ambassador

    4 days ago

    Lloydminster, Alberta, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to join our team at beBee Professionals in Lloydminster, Canada.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, ensuring timely and professional issue resolution.Offer product and service information,...

  • Customer Service Ambassador

    4 days ago

    Lloydminster, Alberta, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to join our team at beBee Professionals in Lloydminster, Canada.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, ensuring timely and professional issue resolution.Offer product and service information,...

  • Customer Service Specialist

    3 weeks ago

    Lloydminster, Canada Momentum Financial Services Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Financial Services Representative. As a key member of our retail banking team, you will be responsible for delivering exceptional customer service and driving sales growth in our stores.Key ResponsibilitiesCustomer Service: Provide a quality customer...

  • Customer Service Specialist

    3 weeks ago

    Lloydminster, Canada Momentum Financial Services Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Financial Services Representative. As a key member of our retail banking team, you will be responsible for delivering exceptional customer service and driving sales growth in our stores.Key ResponsibilitiesCustomer Service: Provide a quality customer...

  • Customer Service Representative

    4 days ago

    Lloydminster, Alberta, Canada beBee Professionals Full time $25,000 - $35,000

    Food Counter Attendant Job SummaryWe are seeking a highly motivated and customer-focused Food Counter Attendant to join our team at beBee Professionals in Lloydminster. As a key member of our food service team, you will be responsible for delivering exceptional customer service, preparing food items, and maintaining a clean and organized food counter.Key...

  • Customer Service Representative

    4 days ago

    Lloydminster, Alberta, Canada beBee Professionals Full time $25,000 - $35,000

    Food Counter Attendant Job SummaryWe are seeking a highly motivated and customer-focused Food Counter Attendant to join our team at beBee Professionals in Lloydminster. As a key member of our food service team, you will be responsible for delivering exceptional customer service, preparing food items, and maintaining a clean and organized food counter.Key...

  • Customer Service Representative

    3 months ago

    Lloydminster, Canada Inland Steel Products Ltd Full time

    Join Inland Steel Products as a Customer Service Representative and revolutionizing the scrap recycling industry. We are looking for a Customer Service Representative that understands the importance of taking care of our customers and providing a positive impact to our culture. Schedule: Monday to Friday, 8:00 am to 5:00 pm We provide a: - Great, people...

  • Customer Service Representative

    3 weeks ago

    Lloydminster, Canada Bulk Buy Mart- Lloydminster Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Convenience Store Clerk to join our team at Bulk Buy Mart- Lloydminster. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and inventory management...

  • Customer Service Manager

    2 weeks ago

    Lloydminster, Canada Walmart Canada Full time

    Customer Service Manager Role Summary Coordinate front-end operations to deliver exceptional customer service, ensuring a positive shopping experience and customer loyalty in a fast-paced retail environment. Job Description As a Customer Service Manager at Walmart Canada, you will be responsible for: Ensuring safe work processes and emergency procedures...

  • Customer Service Representative

    2 weeks ago

    Lloydminster, Canada Fixit Phone ltd Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled Customer Service Assistant to join our team at Fixit Phone ltd. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, developing communication strategies, and implementing programs to increase awareness of our services. If you have a passion...

  • Customer Service Representative

    2 weeks ago

    Lloydminster, Canada Fixit Phone ltd Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled Customer Service Assistant to join our team at Fixit Phone ltd. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, developing communication strategies, and implementing programs to increase awareness of our services. If you have a passion...

  • Customer Service Representative

    4 days ago

    Lloydminster, Alberta, Canada beBee Professionals Full time $25,000 - $35,000

    Food Counter Attendant RoleWe are seeking a skilled Food Counter Attendant to provide exceptional customer service and ensure a seamless dining experience for our guests.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer preferences and dietary requirements.Maintain a clean and organized food...

  • Customer Service Representative

    4 days ago

    Lloydminster, Alberta, Canada beBee Professionals Full time $25,000 - $35,000

    Food Counter Attendant RoleWe are seeking a skilled Food Counter Attendant to provide exceptional customer service and ensure a seamless dining experience for our guests.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer preferences and dietary requirements.Maintain a clean and organized food...

  • Customer Service Representative

    3 weeks ago

    Lloydminster, Canada ON D RISE DAYHOME LTD Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team at ON D RISE DAYHOME LTD as a Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients and visitors.Key ResponsibilitiesGreeting and Directing: Greet...

  • Customer Service Representative

    3 weeks ago

    Lloydminster, Canada ON D RISE DAYHOME LTD Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team at ON D RISE DAYHOME LTD as a Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients and visitors.Key ResponsibilitiesGreeting and Directing: Greet...

Customer Service Agent

4 months ago

Lloydminster, Canada Pacific Coastal Airlines Full time

Join our team

Customer Service Agent Profile

Customer Service Agents are part of a team that works in conjunction with crew members and ground agents to escort and board passengers, maintain baggage accuracy and safety.

Pacific Coastal Customer Service Agents are responsible for providing outstanding service to our customers and must embody the Pacific Coastal Airlines motto of _"People Friendly, People First"._The successful individual will be expected to role model behaviors that respect the corporate values, professionalism, diversity and service excellence to our internal and external customers.


Responsibilities:

  • Checkin passengers, issue boarding passes, verify immigration documents
  • Check baggage and collect excess baggage/overweight charges
  • Answer calls, book, change and cancel flight reservations
  • Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options
  • Execute deplaning and boarding processes, ensuring a safe, ontime departure
  • Process cargo shipments
  • Possess an excellent understanding of company products, services, processes and guidelines and promote them at all times
  • Commitment to providing a safe, stressfree and friendly passenger experience
  • Deliver service standards in accordance with
    Pacific Coastal Airlines and
    WestJet philosophy
  • Other duties as assigned

Qualifications and Competencies:

  • Experience in customerfacing role
  • Ability to work under pressure with mínimal supervision
  • Clear and effective communication skills with demonstrated ability to have difficult conversations
  • Ability to work in a timesensitive, ever changing environment where multitasking and problem solving are key attributes
  • Comfortable using computers, credit and debit machines
  • Able to work outdoors during inclement weather conditions
  • Flexible to work weekends, evenings, holidays and/or irregular shifts
  • Must represent
    Pacific Coastal Airlines and
    WestJet in a professional manner to our partners, vendors, and customers
  • Must be able to obtain and maintain designated security clearance
  • Capable of lifting up to 70 pounds

_ Why Pacific Coastal Airlines?_

Company Culture:
We honour our company motto of _People Friendly, People First_ for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture.

Travel Benefits:

We offer excellent travel perks within the Pacific Coastal network for employees, their eligible family members, and their buddies.

Also available to employees and their eligible family members is standby travel on other airlines across the world.

Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.


Employee Programs:

We have employee recognition and reward programs, a milestone service recognition program and employee appreciation events throughout the year.