Administrative Support IV

7 days ago


Calgary, Alberta, Canada Alberta Health Services Full time

Your Opportunity:

As a member of the Summit; Marian & Jim Sinneave Centre for Youth Resilience Intensive Community Treatment Services (ICTS) Program, and in a clerical role, the Admin IV acts as a clinic assistant and is responsible for supporting efficient operations of clinics/service. The Admin IV must be flexible and able to accept re-allocated workload as required, and able to work cooperatively and collaboratively as a team member and also work independently. The person must have intermediate to advanced computer skills with proficiency in Excel, Power Point, Visio, MS Word, Outlook Calendar/Outlook, and Connect Care with capability to learn and use other systems such as ESP, HoNOS/HoNOSCA, Oracle, IAM (NAR), and Netcare.The Admin IV requires excellent time management, conflict resolution skills, and stress management and problem solving skills, must be organized and able to prioritize work and manage the demands of large volumes of work, possess good oral and written communication skills, be proficient in the English language, and maintain confidentiality at all times

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Grade 12 or equivalency required.Business related course(s), preferably with medical terminology, required.Computer courses/training required.Intermediate to advanced knowledge of computer programs: Windows, Excel, MS Word, RAIS, Clinibase, e-Scheduler, Outlook, Connect Care, Netcare, Visio, PowerPointAbility to use audiovisual/Telehealth equipment.Strong interpersonal skills with an engaging and welcoming mannerGood telephone skillsAbility to work with difficult clients with patience and understanding from a family-centred care perspective. Ability to work effectively with minimal supervision in a fast -paced environment.Ability to work with multiple professionals and community resources.Ability to work collaboratively and effectively with service providers internal and external to AHS. Demonstrated superior verbal and written communication skills in the English language.Demonstrated excellent time management and organizational skills.Ability to execute sound clinical judgment and utilize resources judiciously and appropriately.

Preferred Qualifications:

Three years of experience working in a clerical position (Admin IV or unit clerk) within a medical or mental health setting preferred.



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