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Customer Service

3 months ago

Vancouver, British Columbia, Canada The Poke Guy Full time

JOB TITLE:

CUSTOMER SERVICE:

  • Provides exceptional customer service and accurately assists in the assembly of menu items.
  • Cleans and maintains dining area in accordance with restaurant policies


 KEY RESPONSIBILITIES
  • Greet all guests in a polite and courteous manner
  • Provides exceptional customer service and assists customers in the preparation of their poke bowls in accordance with restaurant plating standards and portions
  • Maintain accurate knowledge of menu items, potential allergens and working knowledge of the history and origins of Poke
  • Accurately enter all orders into the Point of Sale (POS) and take payment from customers
  • Assist with the opening and closing of the till as needed
  • Assists with food preparation as needed under direct supervision of the cooks or manager
  • Knows and complies with Vancouver Coastal Health food safe practices to ensure safe food handling and sanitizing
  • Stocks and maintains sufficient levels of paper products and cutlery at all condiment stations and dining tables
  • Report any inventory shortages to kitchen manager
Maintain a clean and sanitary dining area which includes but is not limited to:

  • Floors swept on a regular basis and mopped daily,
  • Windows and all glass are wiped and cleaned,
  • Bathroom is serviced daily.

REQUIREMENTS:

  • Willingness to learn, experience not necessary
  • Strong communication skills
  • Be able to work in a standing position for long periods of time
  • Maintain exceptional hygiene and presentation
  • High School or equivalent education
Food safe certification is an asset but not a requirement.

Job Types:
Full-time, Part-time, Permanent, Casual, Seasonal

Part-time hours: 20-40 per week

Salary:
$17.00-$20.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends as needed

Supplemental pay types:

  • Bonus pay
  • Tips

COVID-19 considerations:
To keep all members safe, we have set barriers to keep customers and members 6 ft apart. Masks, gloves, and sanitizer are provided.

Ability to commute/relocate:

  • Vancouver, BC V6B 2Z3: reliably commute or plan to relocate before starting work (required)

Work Location:
In person