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Customer Service Ambassador

2 months ago


Vancouver, British Columbia, Canada Malibu Events Promotions Full time
Customer Service Representative

We are seeking a skilled Customer Service Representative to provide exceptional service to our valued customers at Malibu Events Promotions.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner via phone, email, or chat.
  • Provide accurate information about our products and services.
  • Assist customers with order placement, tracking, and returns.
  • Resolve customer complaints and concerns effectively and efficiently.
  • Document all customer interactions and maintain accurate records.
  • Collaborate with internal teams to address customer needs and improve the overall customer experience.
Requirements:
  • Excellent verbal and written communication skills.
  • Basic computer skills and familiarity with customer service software.

Apply now to become a Customer Service Representative and contribute to delivering outstanding customer service and satisfaction.