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Customer Service Ambassador
2 months ago
We are seeking a skilled Customer Service Representative to provide exceptional service to our valued customers at Malibu Events Promotions.
Key Responsibilities:- Respond to customer inquiries in a timely and professional manner via phone, email, or chat.
- Provide accurate information about our products and services.
- Assist customers with order placement, tracking, and returns.
- Resolve customer complaints and concerns effectively and efficiently.
- Document all customer interactions and maintain accurate records.
- Collaborate with internal teams to address customer needs and improve the overall customer experience.
- Excellent verbal and written communication skills.
- Basic computer skills and familiarity with customer service software.
Apply now to become a Customer Service Representative and contribute to delivering outstanding customer service and satisfaction.