Customer Service Supervisor
6 days ago
We are seeking a highly organized and reliable Customer Service Supervisor to join our team at ANEEK DEVELOPMENT LTD.
Job Summary:The Customer Service Supervisor will be responsible for supervising a team of customer service representatives, ensuring that they provide excellent service to our clients. The successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong understanding of customer service principles.
Key Responsibilities:- Supervise a team of customer service representatives to ensure that they are meeting their performance goals and providing excellent service to clients.
- Develop and implement customer service strategies to improve customer satisfaction and loyalty.
- Conduct performance evaluations and provide feedback to customer service representatives.
- Collaborate with other departments to ensure that customer service needs are being met.
- Stay up-to-date with industry trends and best practices in customer service.
- 1-2 years of experience in a customer service role.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment.
- Strong understanding of customer service principles.
- High school diploma or equivalent required.
The Customer Service Supervisor will work in a dynamic and fast-paced environment. The successful candidate will be able to work independently and as part of a team.
What We Offer:- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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