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Manager of Training

4 months ago

Walkerton, Ontario, Canada Walkerton Clean Water Centre Full time
**Directeur de la formation**
**Temps plein**
**Cadre supérieur**
**Échelle salariale **:88 182 $ à $ (CA) par an

**Relève du **:Premier dirigeant
**Horaire**: 37,5 heures par semaine, du lundi au vendredi*

**Objectif du poste**

Le titulaire du poste gère le service de la formation du Centre. Le titulaire du poste supervise toutes les opérations de formation, y compris l'organisation des formations et l'élaboration des programmes, en collaboration avec les formateurs, les formateurs contractuels, les agents de soutien à la formation et le(s) coordonnateur(s) de la formation. Le titulaire du poste veillera à ce que le Centre respecte l'ensemble de la législation et des normes du ministère, tout en encourageant l'innovation en matière de l'élaboration, du déploiement et du marketing de la formation. La personne en poste favorise et fait le suivi de toutes les obligations contractuelles (p. ex., les accords sur les niveaux de service) avec les formateurs contractuels et participera à la vérification des cours dispensés par ces derniers.

Le titulaire du poste gérera l'ensemble du personnel et des activités budgétaires du service de la formation. Le titulaire du poste doit veiller à ce que toutes les opérations et activités de formation soient conformes à l'ensemble de la législation, des politiques, des procédures, des lignes directrices et des directives du Centre et de la province.

**Principales responsabilités**:

- ** Formation et élaboration de programmes de formation**
Veille à ce que le Centre soit en mesure de s'acquitter de son mandat de formation en évaluant, planifiant et élaborant des cours de formation, du contenu et du matériel pour les exploitants du secteur de l'eau potable, les petits systèmes, les Premières Nations, les municipalités et pour le grand public. Veille à ce que toutes les formations et l'ensemble du matériel soient exacts, actuels, pertinents et conformes à toutes les normes du Centre et du ministère, ainsi qu'à la législation applicable. Collabore avec tous les services du Centre et suit les directives du ministère pour établir l'ordre de priorité et assurer le suivi des besoins des clients et pour veiller à ce que les objectifs puissent être atteints et mis en œuvre.
- **
Service à la clientèle et administration des cours**
Veille à ce que le personnel du service de la formation fournisse un excellent service à la clientèle (p. ex., aux personnes inscrites aux cours, aux étudiants de l'enseignement supérieur, aux experts en la matière). Supervise la logistique de la formation (p. ex., l'élaboration du calendrier des cours, le déploiement des formateurs, la recherche et la réservation de lieux et de traiteurs), les processus d'inscription et de certification pour tous les cours, y compris les examens, les paiements en ligne et les réservations sur place, ainsi que la tenue des dossiers de formation.
- ** Marketing et promotions**
***Gère les communications de marketing et les activités de sensibilisation liées à la promotion des cours et des événements spéciaux du Centre, y compris la publicité, le matériel de marketing, les expositions de conférence et le maintien d'un site Web à jour et d'une présence sur les médias sociaux. Élabore un plan et un budget annuels de marketing.
- ** Innovation et amélioration des processus**
Veille à ce que le Centre se tienne au courant des méthodes de formation (p. ex., l'apprentissage virtuel et électronique)** **en incluant les principes d'apprentissage des adultes. Se tient au courant des tendances du secteur en explorant les nouvelles technologies, les nouveaux équipements, les nouveaux fabricants et les nouveaux partenariats (p. ex., comités consultatifs, associations, publications sur le secteur de l'eau).
- ** Gestion du personnel**
- ** Équipe de gestion**
Participe aux réunions de gestion et contribue à la planification stratégique et opérationnelle du Centre en tant que membre de l'équipe de gestion. Élabore le budget annuel du service et en assure le suivi. Prépare tous les rapports requis et les présente au conseil d'administration et au premier dirigeant, le cas échéant.

Des tâches supplémentaires peuvent être attribuées à la discrétion du premier dirigeant.
- À l'occasion, du travail de fin de semaine peut être requis.

**Connaissances, éducation et formation**
Le poste exige au moins un baccalauréat dans un programme ou un domaine pertinent (p. ex., ingénierie, sciences de l'environnement). Le titulaire du poste doit disposer de connaissances et d'une vaste compréhension de tous les types de systèmes de traitement et de distribution de l'eau potable, ainsi que d'une connaissance approfondie de l'environnement réglementaire de la province en matière d'eau et de la _Loi de 2002 sur la salubrité de l'eau potable_, afin de garantir la conformité de la forma