Retail Store Manager

23 hours ago


Walkerton, Ontario, Canada 8940002 Canada Inc Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 8940002 Canada Inc. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
  • Assign Sales Tasks: Effectively allocate sales tasks and responsibilities to team members, ensuring that all areas of the store are covered and customers receive a seamless shopping experience.
  • Hire and Train New Staff: Recruit, interview, and train new sales associates, ensuring they have the necessary skills and knowledge to excel in their roles.
  • Authorize Payments and Merchandise: Process payments, authorize returns, and manage inventory levels to ensure accurate stock levels and minimize losses.
  • Establish Work Schedules: Create and manage work schedules to ensure adequate staffing levels, meet sales targets, and maintain a positive work environment.
  • Sell Merchandise: Provide excellent customer service, answer questions, and make sales recommendations to drive sales growth and meet sales targets.
  • Prepare Sales Reports: Analyze sales data, identify trends, and provide insights to inform business decisions and drive sales growth.
  • Resolve Customer Issues: Address customer complaints, resolve issues, and provide solutions to ensure customer satisfaction and loyalty.
  • Organize Inventory: Manage inventory levels, maintain accurate stock records, and ensure that merchandise is displayed attractively and efficiently.
  • Supervise Office and Volunteer Staff: Lead and support office and volunteer staff, ensuring they have the necessary resources and support to excel in their roles.
Work Conditions and Physical Capabilities:
  • Attention to Detail: Maintain accurate records, manage inventory levels, and ensure that merchandise is displayed attractively and efficiently.
  • Combination of Sitting, Standing, and Walking: Work in a fast-paced retail environment, requiring frequent standing, walking, and sitting.
  • Walking: Move around the store to supervise staff, manage inventory, and provide excellent customer service.
  • Sitting: Work at a desk or in a meeting room to complete administrative tasks, manage sales reports, and provide training to staff.
  • Standing for Extended Periods: Stand for extended periods to supervise staff, manage inventory, and provide excellent customer service.
Personal Suitability:
  • Accurate: Maintain accurate records, manage inventory levels, and ensure that merchandise is displayed attractively and efficiently.
  • Client Focus: Provide excellent customer service, answer questions, and make sales recommendations to drive sales growth and meet sales targets.
  • Excellent Oral Communication: Communicate effectively with staff, customers, and management to ensure seamless operations and excellent customer service.
  • Flexibility: Adapt to changing sales trends, customer needs, and business requirements to ensure excellent customer service and drive sales growth.
  • Organized: Manage inventory levels, maintain accurate stock records, and ensure that merchandise is displayed attractively and efficiently.
  • Reliability: Ensure that all tasks are completed on time, and that sales targets are met to maintain a positive work environment and drive sales growth.
  • Team Player: Collaborate with staff, management, and other departments to ensure seamless operations and excellent customer service.
  • Dependability: Ensure that all tasks are completed on time, and that sales targets are met to maintain a positive work environment and drive sales growth.
  • Excellent Written Communication: Communicate effectively with staff, customers, and management to ensure seamless operations and excellent customer service.
Support for Persons with Disabilities:
  • Provides Awareness Training: Offer awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Applies Accessible and Inclusive Recruitment Policies: Apply accessible and inclusive recruitment policies that accommodate persons with disabilities.
Support for Newcomers and Refugees:
  • Recruits Newcomers and Refugees: Recruit newcomers and/or refugees who were displaced by a conflict or a natural disaster.
  • Supports Newcomers and Refugees: Support newcomers and/or refugees with foreign credential recognition.
  • Offers Mentorship Programs: Offer mentorship programs that pair newcomers and/or refugees with experienced employees.
  • Provides Diversity and Cross-Cultural Training: Provide diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees.
Support for Youths:
  • Offers On-the-Job Training: Offer on-the-job training tailored to youth.
  • Provides Awareness Training: Provide awareness training to employees to create a welcoming work environment for youth.
Support for Veterans:
  • Provides Awareness Training: Provide awareness training to employees to create a welcoming work environment for Veterans.
  • Offers Workshops and Counselling Services: Offer workshops, counselling services, or other resources to help Veterans navigate their transition into the civilian workforce.
  • Supports Veterans: Support Veterans in translating their military skills and experience into the language of the civilian job market.
  • Offers Flexible Onboarding Options: Offer flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace.
Support for Indigenous People:
  • Provides Cultural Competency Training: Provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
Support for Mature Workers:
  • Applies Hiring Policies: Apply hiring policies that discourage age discrimination.
  • Provides Awareness Training: Provide staff with awareness training to create a welcoming work environment for mature workers.
  • Offers Phased Retirement Options: Offer phased retirement options that allow mature workers to gradually reduce their workload.
  • Offers Phased Re-entry Options: Offer phased re-entry options for mature workers who are returning to work after retiring.
Supports for Visible Minorities:
  • Applies Hiring Policies: Apply hiring policies that discourage discrimination against members of visible minorities.
  • Provides Diversity and Cross-Cultural Training: Provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.


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