Current jobs related to Customer Service Manager - Grande Prairie - Finning Canada

  • Customer Service Manager

    3 weeks ago

    Grande Prairie, Canada Ritchie Bros Auctioneers Incorporated Full time

    Job DescriptionThe Manager of Customer Service General is responsible for the strategic leadership and direction for all brands within the RB Global Customer Service team. The MCS is responsible for all methods of communication and achieving KPI metrics that align with the corporate strategy. The MC

  • Customer Service Manager

    2 weeks ago

    Grande Prairie, Canada PetSmart Full time

    About Our Store:At PetSmart, we're passionate about providing an exceptional customer experience in our stores. As a key member of our Department Management team, you'll play a vital role in ensuring our stores run smoothly and efficiently.Key Responsibilities:Customer Experience: Lead the store team in creating an exceptional customer experience, ensuring...

  • Customer Service Manager

    2 weeks ago

    Grande Prairie, Canada PetSmart Full time

    About Our Store:At PetSmart, we're passionate about providing an exceptional customer experience in our stores. As a key member of our Department Management team, you'll play a vital role in ensuring our stores run smoothly and efficiently.Key Responsibilities:Customer Experience: Lead the store team in creating an exceptional customer experience, ensuring...

  • Service Center Manager

    2 weeks ago

    Grande Prairie, Canada Canadian Linen and Uniform Service Corp Full time

    About Canadian Linen & Uniform Service Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a...

  • Service Center Manager

    2 weeks ago

    Grande Prairie, Canada Canadian Linen and Uniform Service Corp Full time

    About Canadian Linen & Uniform Service Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a...

  • Merchandising and Customer Service Manager

    2 weeks ago

    Grande Prairie, Canada London Drugs Limited Full time

    About the Role:The Sales Supervisor is a key member of our retail team, responsible for driving sales growth, delivering exceptional customer service, and leading a team of sales associates. As a Sales Supervisor, you will be responsible for:Merchandising and Visual Displays: Ensuring that our store's visual displays are attractive and well-maintained, and...

  • Merchandising and Customer Service Manager

    2 weeks ago

    Grande Prairie, Canada London Drugs Limited Full time

    About the Role:The Sales Supervisor is a key member of our retail team, responsible for driving sales growth, delivering exceptional customer service, and leading a team of sales associates. As a Sales Supervisor, you will be responsible for:Merchandising and Visual Displays: Ensuring that our store's visual displays are attractive and well-maintained, and...

  • Service Center Manager

    2 weeks ago

    Grande Prairie, Canada Canadian Linen and Uniform Service Corp Full time

    About Canadian Linen and Uniform Service Corp.We are a leading provider of uniforms and related products to over 300,000 customers across North America, serving various industries. Our comprehensive solution includes design, manufacturing, laundering, and delivery, ensuring a professional image for our clients.Career OpportunityWe are seeking an experienced...

  • Service Center Manager

    2 weeks ago

    Grande Prairie, Canada Canadian Linen and Uniform Service Corp Full time

    About Canadian Linen and Uniform Service Corp.We are a leading provider of uniforms and related products to over 300,000 customers across North America, serving various industries. Our comprehensive solution includes design, manufacturing, laundering, and delivery, ensuring a professional image for our clients.Career OpportunityWe are seeking an experienced...

  • Customer Service Director

    5 days ago

    Grande Prairie, Canada Ritchie Bros Auctioneers Incorporated Full time

    Job DescriptionThe Manager of Customer Service General is responsible for the strategic leadership and direction for all brands within the RB Global Customer Service team. The MCS is responsible for all methods of communication and achieving KPI metrics that align with the corporate strategy.Key Responsibilities:Develop and implement customer service...

  • Customer Service Director

    5 days ago

    Grande Prairie, Canada Ritchie Bros Auctioneers Incorporated Full time

    Job DescriptionThe Manager of Customer Service General is responsible for the strategic leadership and direction for all brands within the RB Global Customer Service team. The MCS is responsible for all methods of communication and achieving KPI metrics that align with the corporate strategy.Key Responsibilities:Develop and implement customer service...

  • Service Writer

    4 months ago

    Grande Prairie, Canada OK Tire & Auto Service Full time

    **About us** OK Tire & Auto Service is a locally owned and operated business in Grande Prairie, AB. We are fast-paced, customer focused, and overall fun place to work. We are looking for hardworking individuals that want to be part of a growing business, and ensure top quality customer service. **Duties**: - Greet customers and provide excellent customer...

  • Customer Service Liaison

    1 week ago

    Grande Prairie, Canada A1 TRANSPORT HOT SHOT & EXPRESS SERVICES INC Full time

    Customer Service RepresentativeWe are seeking a highly organized and detail-oriented individual to fill the role of Customer Service Representative at A1 Transport Hot Shot & Express Services Inc.Key ResponsibilitiesProvide exceptional customer service through phone, email, and in-person interactions, ensuring a positive experience for all clients.Respond to...

  • Customer Service Associate

    2 weeks ago

    Grande Prairie, Canada Fatburger Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Food Service Team Member to join our team at Fatburger. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key ResponsibilitiesFood Preparation and ServicePrepare and cook food...

  • Customer Service Representative

    2 weeks ago

    Grande Prairie, Canada Purolator Inc Full time

    About the Role:Purolator Inc is seeking a highly motivated and customer-focused individual to fill the position of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and building strong relationships with our customers.Key Responsibilities:Provide top-notch...

  • Customer Service Representative

    3 weeks ago

    Grande Prairie, Canada Purolator Inc Full time

    About the Role:Purolator Inc is seeking a highly motivated and customer-focused individual to fill the position of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and building strong relationships with our customers.Key Responsibilities:Provide top-notch...

  • Customer Service Director

    2 weeks ago

    Grande Prairie, Canada Ritchie Bros Auctioneers Incorporated Full time

    Job DescriptionThe Manager of Customer Service General is responsible for the strategic leadership and direction for all brands within the RB Global Customer Service team.Key Responsibilities:Develop and implement customer service strategies that align with the corporate strategy.Oversee all methods of communication with customers, including phone, email,...

  • Customer Service Director

    2 weeks ago

    Grande Prairie, Canada Ritchie Bros Auctioneers Incorporated Full time

    Job DescriptionThe Manager of Customer Service General is responsible for the strategic leadership and direction for all brands within the RB Global Customer Service team.Key Responsibilities:Develop and implement customer service strategies that align with the corporate strategy.Oversee all methods of communication with customers, including phone, email,...

  • Customer Service Representative

    4 days ago

    Grande Prairie, Canada Fun Park Grande Prairie Inc. Full time

    Customer Service AssistantWe are seeking a highly skilled and customer-focused individual to join our team at Fun Park Grande Prairie Inc. as a Customer Service Assistant.Key ResponsibilitiesAct as the primary point of contact for customers, providing exceptional service and support via phone, email, and in-person interactions.Respond to customer inquiries...

  • Customer Service Representative

    4 days ago

    Grande Prairie, Canada Fun Park Grande Prairie Inc. Full time

    Customer Service AssistantWe are seeking a highly skilled and customer-focused individual to join our team at Fun Park Grande Prairie Inc. as a Customer Service Assistant.Key ResponsibilitiesAct as the primary point of contact for customers, providing exceptional service and support via phone, email, and in-person interactions.Respond to customer inquiries...

Customer Service Manager

3 months ago

Grande Prairie, Canada Finning Canada Full time

Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:


You're a savvy leader who thrives in a fast-paced environment and are motivated by being challenged on a day to day basis.

You relish the opportunity to be innovative in your approach and possess the interpersonal and leadership skills to guide and support a team of talented individuals.

As the Customer Service Manager, these skills will be applied in driving effective execution, management and development of the team.

If you are up for the challenge and leverage your leadership skills, then this is the opportunity for you.

Job Description:

  • Lead, demonstrate and champion a healthy and safe work environment and culture for all branch employees, contractors and customers
  • Demonstrate clear and effective leadership to branch employees through role and responsibility guidance, performance management, coaching and mentoring and supporting growth, development and training opportunities
  • Manage the successful execution of Finning's Service Excellence Operational process and customer service commitment within the branch
  • Direct and timely resolutions to customer issues and goodwill settlements
  • Investigating service eforms related to variances, service warranty and service redo
  • Create annual budget, forecasting and review applicable contract management forms

Qualifications:

  • 5+ years of previous supervisory or leadership experience
  • Previous experience on the repair and execution side of business
  • Business acumen and financial planning, budgeting and forecasting knowledge
  • Strong mechanical aptitude to expand technical expertise knowledge base and gain experience
  • Exceptionally strong interpersonal skills
  • Strong written and verbal communication and presentation skills
  • Leading, coaching, mentoring people
  • Strong analytical, problem solving and decisionmaking skills