Operations Planning

1 week ago

Halifax, Nova Scotia, Canada Compass Group Poland Sp. z o.o. Full time
Compass Community Living Pay Grade: 16

With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests.

We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.

With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country.

Join us and discover how we drive mutual success that leaves lasting impressions.

The Strategic Operations Project Manager has the responsibility for leading the dining service team members toward client satisfaction with food quality and meal service.

In this role, you will oversee all stages of the project life cycle including:
initiating, planning, executing, monitoring, controlling, and closing.

The successful leader will be responsible for developing effective working relationships with clients and team members while training and directing the team towards providing outstanding client and customer dining services.

You are responsible, without limitation, to ensure the smooth operation of the facility and position you are supporting.
Identify operations efficiencies and implement and facilitate tactical plans to drive account priorities and meet business needs.

Responsible for training the new DSD on all Compass Community Living operating systems, procedures, standards, and tools for daily operations.

Essential is an understanding and working knowledge of all systems & processes for Senior Living, Health Care, Corporate Culinary and Retail management.

Ensures high quality foods and service are provided to all customers in all areas within established time frames.
Food and supply purchasing as needed - adhering to product specifications and authorized vendors.

Improves the effectiveness, efficiency and overall execution of sector, center, and corporate programs with the end goal of performance improvement.

Daily POS cash auditing, banking deposits and petty cash reconciliation.
Create and maintain excellent relationships with the residents, Executive Director, and fellow department heads and staff.
Administer scheduled training, in service and informational meetings to facilitate consistent implementation of production, service and sanitation standards.
Manage, train, and develop the community's Dining Services department staff and Management.
Assure regulatory compliance for sanitation and program documentation.

Minimum 5 years related experience and/or training at the Dining Service Director, Executive Chef or Chef Manager Level or equivalent.

~3-5 years of fine dining restaurant and other food service retail experience preferred.
~ Bachelor's degree in food service, Nutrition, Culinary Arts or Hotel/Restaurant Management is highly desirable is preferred.
~ Proven ability to take strategy from the concept stage to operational implementation, particularly in a role of influence across organizational structures.
Strategic thinker, fiscally responsible with strong business acumen-proven ability to use influence and drive collaboration across the organization.
Must have a valid driver's license.
Requires work with extreme heat conditions and frequent interaction with heated equipment, grease, and other at-risk conditions.
Computer knowledge and ability to work with multiple software programs is essential.
CCL is a member of Compass Group USA

Compass Group is an equal opportunity employer.

At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Medical
Dental
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Flexible Spending Accounts (FSAs)
Compass Community Living

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