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Summer Student - Technical Writer Apply remote type On-Site locations CAN, QC, Montreal, Ville Saint-Laurent time type Full time posted on Posted 20 Days Ago job requisition id JR

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

McKesson touche la vie des patients en œuvrant dans pratiquement tous les secteurs des soins de santé dans le but d'améliorer la santé en général. Chez McKesson Canada, nous créons un impact dans la vie de 12 millions de Canadiens, chaque jour. Nous distribuons plus de produits à partir de 17 centres de distribution à 6 300 pharmacies de détail, 1 350 hôpitaux, centres de santé longue durée, cliniques et établissements de santé partout au Canada. Toutefois, nous sommes beaucoup plus qu'une entreprise de distribution. Nous avons automatisé 2 500 pharmacies de détail et distribuons annuellement plus de 100 millions de doses de médicaments grâce à nos solutions d'automatisation. Les fabricants, les fournisseurs de soins de santé et les patients comptent sur nous pour une gamme complète de services qui contribuent à la qualité et l'intégrité des soins de santé pour le bénéfice de tous.

Chez McKesson, vous participerez à la création de produits et de solutions qui contribuent à la réalisation de la mission de l'entreprise, soit améliorer la qualité de vie et faire progresser les soins de santé. Travailler ici représente une occasion d'édifier une industrie qui est vitale pour nous tous.

Nous recherchons un stagiaire étudiant d'été pour rejoindre notre équipe et aider à la création, l'édition et la maintenance de la documentation utilisateur de nos produits matériels et logiciels d'automatisation. Dans ce rôle, vous aiderez également au développement de matériel de référence d'apprentissage et à la validation du contenu en interviewant les gestionnaires de produits et les experts du domaine. Vous contribuerez également aux communications commerciales, y compris le portail sécurisé de l'automatisation, l'Automation eCommerce Hub et le site SharePoint interne. Il s'agit d'une excellente opportunité d'acquérir une expérience pratique en rédaction technique et en création de contenu tout en travaillant avec une équipe dynamique.

Responsabilités spécifiques :

• Aider à la création, l'édition et la maintenance de la documentation utilisateur pour les produits matériels et logiciels d'automatisation.
• Aider au développement de matériel de référence d'apprentissage pour les produits d'automatisation.
• Valider le contenu en menant des entretiens avec les gestionnaires de produits et les experts du domaine.
• Collaborer avec les formateurs et les gestionnaires de produits pour assurer l'exactitude de la documentation utilisateur.
• Aider au développement des communications commerciales pour les clients et les équipes internes, en maintenant un contenu attrayant qui soutient la marque d'automatisation et l'éducation des clients.

Responsabilités générales :

• Livrer un contenu de haute qualité qui traduit les termes techniques en concepts faciles à comprendre pour les clients.
• Rassembler proactivement des informations et aider à la rédaction de la documentation pour les nouvelles fonctionnalités en développement.
• Chercher et fournir des commentaires sincères et opportuns pour améliorer les performances.
• Respecter les politiques et procédures de l'entreprise.
• Respecter les engagements envers les clients internes et externes.
• Maintenir les normes et objectifs de performance du poste.
• Effectuer d'autres tâches assignées pour soutenir l'organisation.

Exigences du poste :

• Actuellement en cours de poursuite d'un diplôme universitaire ou d'un diplôme collégial dans une discipline pertinente, telle que la rédaction technique, la communication ou l'anglais.
• Excellente maîtrise de la communication écrite et verbale en anglais et en français.
• Capacité à écrire de manière concise et non ambiguë, adaptée au public cible.
• Capacité à comprendre des solutions logicielles complexes et à les simplifier pour les clients.
• Grande attention aux détails.
• Capacité à travailler de manière autonome et en équipe.
• Flexibilité dans un environnement en constante évolution et capacité à travailler sur des projets avec des objectifs et des délais changeants.
• Expérience des procédures de contrôle et de gestion des documents.
• Maîtrise des applications Microsoft Office 365 (par exemple, Outlook, Excel, Word, PowerPoint).
• Connaissance des logiciels Salesforce, Absorb et SharePoint est un atou.

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 17 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you'll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all.

We are seeking a Summer Student Intern to join our team and assist with creating, editing, and maintaining user documentation for our Automation hardware and software products. In this role, you will also be assist in developing learning reference material and validating content by interviewing Product Managers and subject matter experts. You will also contribute to business communications, including the Automation secure portal, Automation eCommerce Hub, and internal SharePoint site. This is an excellent opportunity to gain practical experience in technical writing and content creation while working with a dynamic team.

Specific Responsibilities:

• Assist in creating, editing, and maintaining user documentation for Automation hardware and software.
• Assist in developing learning reference material for Automation products.
• Validate content by conducting interviews with Product Managers and subject matter experts.
• Collaborate with trainers and Product Managers to ensure accuracy in user documentation.
• Assist in developing business communications for customers and internal teams, maintaining engaging content that supports the Automation brand and customer education.

General Responsibilities:

• Deliver high-quality content that translates technical terms into easy-to-understand concepts for customers.
• Proactively gather information and assist in developing documentation for new features in development.
• Seek and provide candid and timely feedback to improve performance.
• Adhere to company policies and procedures.
• Meet commitments to internal and external customers.
• Maintain job performance standards and objectives.
• Perform other duties as assigned to support the organization.

Position Requirements:

• Currently pursuing an undergraduate degree or college diploma in a relevant discipline, such as Technical Writing, Communication, or English.
• Strong command of both written and verbal English and French communication.
• Ability to write in a concise, unambiguous style appropriate for the target audience.
• Ability to understand complex software solutions and simplify them for customers.
• High attention to detail.
• Ability to work independently and within a team environment.
• Flexibility in a changing environment and ability to work on projects with shifting scope and schedules.
• Experience with document control and management procedures.
• Proficiency in Microsoft Office 365 applications (e.g., Outlook, Excel, Word, PowerPoint).
• Familiarity with Salesforce, Absorb, and SharePoint software applications is an asset.

Career Level – IC Business Support – B1

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being . Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position $ $26.41

McKesson is an Equal Opportunity employer.

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

Current employees must apply through internal career site.

Join us at McKesson

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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

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