BMC - Technology Consultant CAN

2 weeks ago


Toronto, Ontario, Canada Staples, Inc. Full time

Job Title: Technology Sales Consultant at Staples Canada

About the Company: Staples Canada, known as the Working and Learning Company, is committed to providing dynamic and inspiring experiences for both customers and communities. At Staples, the focus is on empowering individuals to work smarter, learn continuously, and evolve daily. The company values individuals who are inquisitive, personable, and enthusiastic problem solvers.

Join our Inclusive Team: Staples Canada is dedicated to fostering a workplace that is welcoming and diverse. The company embraces and thrives on insights and contributions from individuals of varied backgrounds, including differences in race, gender, sexual orientation, age, and more. Staples values inclusivity and encourages individuals with disabilities or special needs to communicate their requirements for necessary accommodations.

Responsibilities: As a Technology Sales Consultant, you play a vital role in enhancing customer experiences in the retail setting. Your enthusiasm for technology is infectious, and you actively contribute to a culture of growth and learning for customers and colleagues. By staying updated on tech trends and engaging with your team, you assist customers in reaching their educational and work-related objectives through expert advice on technology products and services.

  • Connect and collaborate with customers to understand their needs and provide valuable solutions.
  • Demonstrate expertise in products and services to identify referral opportunities and ensure customer satisfaction.
  • Take the lead in technology and workspace sales, guiding associates to achieve targets and promote a sales-centric environment.
  • Prepare quotes for technology systems and related items as necessary.
  • Support various store areas, including Tech Services, as needed.
  • Keep store management informed about sales data, inventory, and product concerns.
  • Maintain merchandising standards, pricing accuracy, and store cleanliness.
  • Prioritize operational efficiency and exceptional customer service.
  • Uphold store safety protocols to protect yourself, team members, and customers.

Requirements:

  • 1-2 years of leadership experience with a focus on meeting sales and service goals is preferable.
  • Completion of post-secondary education in a technical field is advantageous.
  • Proven track record of delivering outstanding customer service and driving sales.
  • Tech-savvy mindset with a passion for learning and problem-solving.
  • Friendly, approachable demeanor with a knack for finding solutions.

Benefits:

  • Health and Dental coverage.
  • RRSP/DPSP participation.
  • And more...

Additional Details:

  • The role involves moderate physical activity and equipment operation to maintain merchandising standards and elevate customer experiences.
  • Handling of merchandise using ladders and stock pickers may be necessary.
  • Availability for varied shifts, including evenings and weekends, will be required.

Staples is an equal opportunity employer that champions diversity and inclusion. Candidates with disabilities are encouraged to apply, and the company is prepared to accommodate specific needs throughout the application process. Confidentiality is guaranteed for all accommodation requests.


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