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customer service agent
4 months ago
- Education: Secondary (high) school graduation certificate
- Experience: 3 years to less than 5 yearsTasks
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Receive and log complaints
- Receive payments
- Take customers' orders
- Promote sales to existing clients
- Advertise and/or promote products, sales or servicesComputer and technology knowledge
- MS OfficeWork conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlinesPersonal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
