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Pension and Benefits Administrator

3 months ago


Toronto, Ontario, Canada OMERS Full time
Why join us?


Are you looking to join a dynamic pension plan that embodies the strong values of its 500,000 members and is an industry leading global investor? If so, we would love to tell you our story.


At OMERS we put our people first and are proud to embrace the diversity of thought and leadership that comes from having locations in Toronto, London, New York, Singapore, Sydney and other major cities across North America and Europe.

Our culture is truly one of a kind.

We get stuff done, and have fun doing it We take great pride in contributing to the communities where we live with an ever-constant eye to the global investment markets.

The Benefits and Pension Administrator will support the delivery of benefits and pension processes for various global plans as directed by the Lead.


Position Scope:


Reporting to the Lead, Benefits and Pension on the Employee Wellness & Benefits team, the Benefits and Pension Administrator will support the delivery of benefits and pension processes for various global plans as directed by the Lead.


Accountabilities:

Support the Lead and act as the Lead back up related to various global benefits and pension related issues

Continually look to enhance and find efficiency in processes and present them to the Lead

Responsible for timely and accurate invoice processing, all tracking requirements and entry into Basware

Oversee all pension and benefits invoices for accuracy, coordinates payments through various accounting process

Support PEX with complex benefits claims escalations or pension plan administrative issues

Manage with accuracy any required enrollments/terminations into any programs where automations do not exist

Manage any error reports not only for correction but root cause impact and present recommend changes to Lead

Develop process improvement options and present to the Lead

Monitor HR customer feedback and raise continuous improvement opportunities to People Experience leadership, HRBPs, and COEs through appropriate governance channels and develop any new guidelines and educations both internal and external stakeholders

Support legacy Executive and closed plans globally including individual coverage to ensure appropriate coverage and looking for process improvements to mitigate risk of closed plans

Skills & Experience:

Bachelor's degree in Human Resources or related field, professional HR, and/or benefits CEBS/GBA) designation considered an asset

2-4 years of benefits and retirement experience and expertise in process, policies, and procedures

Strong vendor management and ability to multitask competing priorities in a fast-paced environment

Take direction well and be open to feedback

Detail-oriented execution of routine and complex processes

Proactive focus on continuous improvement and looking for creative solutions or process improvements daily

Excellent project management, planning, and organizational skills

Our story:


Founded in 1962, OMERS is one of Canada's largest defined benefit pension plans, with $128.6 CAD billion in net assets as of December 31, 2023.

OMERS is a jointly-sponsored pension plan, with more than 1,000 participating employers ranging from large cities to local agencies, and over half a million active, deferred and retired members.

OMERS members include union and non-union employees of municipalities, school boards, local boards, transit systems, electrical utilities, emergency services and children's aid societies across Ontario.

Contributions to the Plan are funded equally by members and employers.

OMERS teams work in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe - serving members and employers and originating and managing a diversified portfolio of high-quality investments in public markets, private equity, infrastructure and real estate.

OMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process. At OMERS inclusion and diversity means belonging. How we create a sense of belonging is through our employees and our vast network of Employee Resource Groups.

Whether you are passionate about gender, pride, or visible minorities, we have groups that are focused on making a difference in all of our lives.