Guest Service Agent

1 week ago


Sherwood Park, Alberta, Canada Hampton by Hilton Edmonton-Sherwood Park Full time

Education:
No degree, certificate or diploma

  • Experience: 1 to less than 7 months

Work setting:

  • Hospitality industry
  • Urban area
  • Hotel, motel, resort

Tasks:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Provide customer service

Work conditions and physical capabilities:

  • Standing for extended periods

Health benefits:

  • Disability benefits
  • Health care plan

Long term benefits:

  • Group insurance benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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