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Server Lead
3 months ago
Nature & Scope
Working alongside the Event Service team - the Serving Lead will be responsible for executing and assisting the team with providing clients and guests with a high level of service and exceptional experience, with a focus on maintaining optimum food and beverage quality, excellent customer service, and safety standards during service.
The Ideal Applicant should:
- Possess strong customer service skills
- Have a great attitude
- Feel at home in highvolume, fastpaced environments
- Catering experience is an asset
- Enjoy working in different environments (outdoors, indoors, homes, large venues)
- Possess strong communication and interpersonal skills
- Have a desire to continue learning and growing
- Be willing to work as a part of a team and follow instructions
- Self starter
- Previous serving experience
- Management in the restaurant or catering industry is an asset
Duties and Responsibilities
- Run a team of servers and bartenders
- Good time management skills
- Read and understand the beverage menu offerings for the event
- Possess leadership skills
- Have a strong attention to detail
- Be proactive in anticipating the needs of the client and their guests
- Assist with setup and breakdown of items required to complete the event successfully
- Balance and carry trays beverages and glassware
- Communicate respectfully and effectively with all team members across the organization
- Maintain operational tools used by the beverage service team
- Contribute to a clean, sanitary and professional work environment
- Cleaning and garbage/compost/recycling removal as required
- Approach all tasks in line with the White Table philosophy, aesthetic and standard of excellence
- Complete any other duties necessary to ensure the success of the operation
- Promote a positive work environment
- Promote teamwork, cleanliness, and professionalism (Only have work appropriate conversations and behaviors)
- Work well with outside vendors and represent White Table in a positive and cooperative manner
Requirements:
- Valid Serving it Right certification
- Must be able to work a flexible schedule based on the business' and eventspecific needs
- Must be eligible to work in Canada
- Ability to bend, lift, and carry 50 pounds
- Ability to stand and be mobile for an excess of 8 hours
- Ability to lead a team
- Previous serving experience
- Previous management experience in food and beverage is an asset