Remote Social Media Content Specialist

1 week ago

Montreal, Quebec, Canada ICUC Full time $18

Social Media Content Specialist - Fluent/C2 level in BOTH French and English

Languages :
Fluent/C2 level in French and English (written and spoken) Position Type :
Part-time and full-time Compensation :
$18 CAD per hour Social Media Content Specialist ICUC is a team of creatives, strategists, content creators and social media managers working directly with brands to deliver first-class, social media expertise, helping our clients to bring their brand stories to life. Want to join the team?

We are looking for driven
bilingual
Social Media Content Specialists that are available to work a combination of shifts, including
days - 8AM - 4PM North American Central Standard Time and evenings - 4PM -12AM North American Central Standard Time throughout the week and on weekends, to join our growing team.

What awaits you?
  • Review, monitor, moderate, and respond to comments posted to our clients' social channels (Facebook, Instagram, Twitter, etc.) on behalf of our clients using their unique brand voice.
  • Craft creative content to encourage participation and increase engagement across our clients' social channels.
  • Provide our clients' audience with an excellent experience through the clients' social channels.
  • Escalate issues, observations, opportunities, and insights through the relevant channels.
  • Understand our clients' social media strategy, toneofvoice, and brand guidelines, to communicate with their audience efficiently.
  • Ensure the online community's safety policies and brand guidelines are being followed by all members.
What You'll Bring:
  • Strong written communication (spelling, grammar, syntax, etc.) in
    English and French. Fluency (C2 proficiency level) in both is required.
  • Professional experience moderating and engaging across all social media platforms.
  • Experience writing, editing, and creating engaging content in the social media space using brand voice while following established guidelines.
  • The ability to tailor your written tone and voice to match each customer.
  • Exceptional customer service skills.
  • Knowledge of, experience with, and a genuine interest in content being moderated in multiple industries.
  • Open and flexible availability to work a combination of shifts throughout the week and weekends.
  • Reliable highspeed internet with no data restrictions.
  • A current PC/laptop (tablets/smartphones are not compatible with our platforms) that can conduct video and audio calls.
  • An active Facebook account.
Are you ready to take the next step in your career while working from anywhere? Then join our team.

This role is 100% remote, but it gets better - ICUC is a part of the dentsu Network, meaning you will have access to the leaders in the digital economy, along with corporate programs and career support.

Join a people-first culture and share your passion with high-performing team members and clients that will challenge you to learn and grow every day.

We hire you for your talent and not just for the job
-
Spécialiste du contenu des médias sociaux ICUC est une équipe de créatifs, stratèges, créateurs de contenu et de gestionnaires de médias sociaux travaillant directement avec des entreprises pour offrir une expertise des médias sociaux de premier ordre, aidant nos clients à donner vie à leurs marques.

Vous pouvez faire partie d'un environnement de travail dynamique, passionnant et amusant, le tout dans le confort de votre chez vous - ICUC est une entreprise entièrement à distance et ce depuis son premier jour.

Notre mission est de rappeler au monde qu'il y a des humains derrière les marques.

Cela ne s'applique pas seulement à nos clients et aux communautés de médias sociaux, mais avant tout au lieu de travail.

Notre culture repose sur une base de collaboration, responsabilité et confiance, ce qui signifie que vous serez reconnu pour votre travail et vos réussites.

Nous soutenons une culture progressiste qui vous permet de vous sentir chez vous, de profiter de l'égalité des chances et de grandir avec nous.

Chez ICUC, nous réalisons des choses ensemble, en équipe. Vous souhaitez rejoindre l'équipe ?

Nous recherchons des spécialistes du contenu des médias sociaux motivés qui sont disponibles pour travailler une combinaison de _shifts_, y compris
les jours - 8h - 16h heure du Centre et les soirs - 16h - 00h heure du Centre tout au long de la semaine et la fin de semaine, pour rejoindre notre équipe en pleine croissance.

Qu'est-ce qui vous attend ?
  • Examinez, surveillez, modérez et répondez aux commentaires publiés sur les réseaux sociaux de nos clients (Facebook, Instagram, Twitter, etc.) au nom de nos clients en utilisant leur voix de marque unique.
  • Créez du contenu créatif pour encourager la participation et accroître l'engagement sur les réseaux sociaux de nos clients.
  • Offrir au public de nos clients une excellente expérience à travers les canaux sociaux des clients.
  • Sign
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