Residential Account Manager

2 weeks ago

Montreal, Quebec, Canada Carrier Enterprise Canada Full time
Residential Account Manager
CE is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment for the use in Commercial and Residential markets, as well as a full-line of aftermarket parts, supplies, and accessories. We are currently accepting internal and external applicants for a Residential Account Manager.

Reporting to: Sales Manager, Eastern Canada
Location: Montreal, QC

Working closely with an existing dealer network and generating new business for Carrier Residential Equipment and our parts product lines, your main job responsibilities will include:
Developing our existing dealer network
Achieving agreed upon sales goals for assigned territory
Developing and implementing marketing strategies, goals and sales plans
Building strong internal and external client relationships by providing dedicated customer service
Assisting the credit department in the collection of outstanding debts and the resolution of disputes with customers

Minimum three to five years of successful sales experience in a fast paced, competitive and high-volume environment, ideally within an HVAC/R, technical and/or Distribution Company
Proven negotiation, sales and leadership abilities
Customer service oriented
Computer literate

We believe our people are what delivers a high level of customer experience
We invest a lot in valuable training, best-in-class tools, and a successful value add and sales methodology
CE distribue avec fierté le matériel de CVCA de marques Carrier, Bryant et Payne utilisé dans les marchés résidentiels et commerciaux, de même qu'une gamme complète de pièces, de fournitures et d'accessoires après-vente. Nous sommes présentement à la recherche de candidats au poste de chargé de comptes, Commercial.

Supérieur immédiat : Directrice des ventes, Est du Canada
Relevant du directeur des Ventes - Residential, le chargé de comptes fait la promotion et la vente d'équipement commercial auprès des clients actuels tout en cherchant activement à l'expansion des canaux de vente de matériel.

• Le ou la titulaire comprend les activités du client, ses besoins et sa façon de s'exprimer, il ou elle collabore avec les ingénieurs-conseils pour que les devis descriptifs soient favorables aux produits Carrier et se traduisent par la vente de matériel commercial.

• En apportant un soin particulier au service à la clientèle, le ou la titulaire apporte son aide à la rédaction de devis descriptifs et à la sélection du matériel pour que le matériel Carrier devienne le choix des ingénieurs et des entrepreneurs.

• Grâce à ses aptitudes aux relations interpersonnelles, le ou la titulaire établit de solides relations avec les entrepreneurs en entretien et installation de systèmes mécaniques afin de conclure la vente de produits commerciaux.

• Possède de solides aptitudes à la négociation et à la vente afin de mettre en œuvre des stratégies commerciales et promotionnelles qui permettront d'atteindre les objectifs de vente, de promouvoir de nouveaux programmes et produits et de tenir les clients au courant des nouveautés en matière de produits.

• Expérience technique concluante en vente de produits de CVCA/R

• Diplôme post-secondaire en ingénierie ou en CVCA

• Expérience de la régulation numérique directe

• Aptitudes éprouvées à établir des relations avec les clients

• Capacité de résoudre des problèmes en faisant appel à la fois à la logique et à des méthodes créatives

• Maîtriser l'ordinateur et la suite Microsoft Office

Nous estimons que nos employés procurent à nos clients une expérience de qualité

• Nous offrons un salaire, des primes et des avantages sociaux concurrentiels

• Nous consacrons beaucoup d'investissement à une formation de valeur, aux meilleurs outils de leur catégorie ainsi qu'à une proposition de valeur et à une méthode de vente qui ont du succès

• Ce poste sera également annoncé à l'extérieur pendant que nous accepterons les candidatures internes.

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