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Residential Account Manager

3 months ago


Montreal, Quebec, Canada Carrier Enterprise Canada Full time

Residential Account ManagerCE is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment for the use in Commercial and Residential markets, as well as a full-line of aftermarket parts, supplies, and accessories. CE has 36 locations across Canada. We are currently accepting internal and external applicants for a Residential Account Manager.Reporting to: Sales Manager, Eastern CanadaLocation: Montreal, QCThe OpportunityWorking closely with an existing dealer network and generating new business for Carrier Residential Equipment and our parts product lines, your main job responsibilities will include:Recruiting new dealers/customersDeveloping our existing dealer networkAchieving agreed upon sales goals for assigned territoryIntroducing new and existing programs and products to customersDeveloping and implementing marketing strategies, goals and sales plansAccepting and processing new orders from customers, and keeping customers aware of product availability and the status of their ordersBuilding strong internal and external client relationships by providing dedicated customer serviceActively participating in industry associations and eventsAssisting the credit department in the collection of outstanding debts and the resolution of disputes with customersSkills and BehavioursMinimum three to five years of successful sales experience in a fast paced, competitive and high-volume environment, ideally within an HVAC/R, technical and/or Distribution CompanyPost-secondary degree/diplomaProven negotiation, sales and leadership abilitiesOrganized, independent individual who has a strong desire to sell and succeedSuperior communication and interpersonal skillsCustomer service orientedComputer literateWhy work for CE Canada?Our culture and mindset are focused on leading sustainable, ambitious, strategic growth through engagement, empowerment and accountabilityWe are a team built on trust and integrityWe believe our people are what delivers a high level of customer experienceWe offer competitive salary, incentive and benefitsWe invest a lot in valuable training, best-in-class tools, and a successful value add and sales methodologyWe win and celebrate togetherChargé de comptes, ResidentialCE est une filiale de la plus grande entreprise indépendante de distribution de produits de CVCA/R au monde, Watsco Inc. CE distribue avec fierté le matériel de CVCA de marques Carrier, Bryant et Payne utilisé dans les marchés résidentiels et commerciaux, de même qu'une gamme complète de pièces, de fournitures et d'accessoires après-vente. CE compte plus de 36 emplacements au Canada. Nous sommes présentement à la recherche de candidats au poste de chargé de comptes, Commercial.Supérieur immédiat : Directrice des ventes, Est du CanadaEmplacement : Montreal, QCLe poste
• Relevant du directeur des Ventes - Residential, le chargé de comptes fait la promotion et la vente d'équipement commercial auprès des clients actuels tout en cherchant activement à l'expansion des canaux de vente de matériel.
• Le ou la titulaire comprend les activités du client, ses besoins et sa façon de s'exprimer, il ou elle collabore avec les ingénieurs-conseils pour que les devis descriptifs soient favorables aux produits Carrier et se traduisent par la vente de matériel commercial.
• En apportant un soin particulier au service à la clientèle, le ou la titulaire apporte son aide à la rédaction de devis descriptifs et à la sélection du matériel pour que le matériel Carrier devienne le choix des ingénieurs et des entrepreneurs.
• Grâce à ses aptitudes aux relations interpersonnelles, le ou la titulaire établit de solides relations avec les entrepreneurs en entretien et installation de systèmes mécaniques afin de conclure la vente de produits commerciaux.
• Autonome et habile à la communication et aux présentations, le ou la titulaire trouve de nouveaux canaux de distribution tout en élargissant l'offre aux clients actuels afin de maintenir de solides relations d'affaires.
• Possède de solides aptitudes à la négociation et à la vente afin de mettre en œuvre des stratégies commerciales et promotionnelles qui permettront d'atteindre les objectifs de vente, de promouvoir de nouveaux programmes et produits et de tenir les clients au courant des nouveautés en matière de produits.
• Prendre une part active aux activités et événements de l'industrie afin d'apprendre de nouvelles stratégies et de se tenir au courant des tendances.Habiletés et comportements
• Expérience technique concluante en vente de produits de CVCA/R
• Diplôme post-secondaire en ingénierie ou en CVCA
• Expérience de la régulation numérique directe
• Personne très motivée et indépendante qui a la ferme volonté de vendre et de réussir
• Aptitudes éprouvées à établir des relations avec les clients
• Capacité de résoudre des problèmes en faisant appel à la fois à la logique et à des méthodes créatives
• Sens de l'organisation et capacité à établir des priorités, à planifier le travail et à respecter des échéances
• Maîtriser l'ordinateur et la suite Microsoft OfficeQuels sont les avantages d'un emploi avec CE Canada?
• Toute notre culture et notre état d'esprit sont tournés vers l'atteinte d'une croissance durable, ambitieuse et stratégique qui fait appel au dévouement, à la responsabilisation et la reddition de compte
• Nous sommes une équipe bâtie sur la confiance et l'intégrité
• Nous estimons que nos employés procurent à nos clients une expérience de qualité
• Nous offrons un salaire, des primes et des avantages sociaux concurrentiels
• Nous consacrons beaucoup d'investissement à une formation de valeur, aux meilleurs outils de leur catégorie ainsi qu'à une proposition de valeur et à une méthode de vente qui ont du succès
• Nous gagnons ensemble et célébrons nos réussites*Carrier Enterprise Canada est un employeur souscrivant au principe de l'égalité d'accès à l'emploi et offre à ce titre des processus de sélection et un milieu de travail diversifié et inclusif. Si l'on communique avec vous au sujet de cette offre d'emploi et que vous avez besoin d'accommodements particuliers, veuillez en informer la personne responsable de l'embauche pour que nous puissions vous accorder un traitement juste et équitable. Toute information reçue à ce sujet sera traitée de façon confidentielle.Les employés admissibles aux demandes d'emploi internes comprennent les employés qui occupent leur poste actuel depuis plus d'un an. Veuillez informer votre supérieur de votre intention de soumettre votre candidature à ce poste. Les personnes intéressées par ce poste sont priées de communiquer avec Arjun Sallan aux Ressources humaines à Ce poste sera également annoncé à l'extérieur pendant que nous accepterons les candidatures internes.