Mental Health Recovery Worker

2 weeks ago

Toronto, Ontario, Canada Madison Community Services Full time

POSITION TITLE:

Mental Health Case Manager - 1 Year Contract (Spanish-speaking)

REPORTS TO:

Program Manager, Case Management Programs


Madison Community Services (Madison) is a non-profit agency whose mission is to promote independence, health, recovery, and community integration of persons with mental health challenges through the provision of case management, supportive housing and a broad range of other programs and services.

:

Mental Health Case Managers (MHCM) provide direct service and support to clients in Madison's Case Management program. Reporting to the Program Manager, the Spanish

DUTIES, RESPONSIBILITIES, AND RELATED TASKS

  • Assist in the planning, implementation and evaluation of supports and services.
  • Comply with agency policies, standards, guidelines and procedures.
  • Work from a recovery and culturesensitive framework in achieving the organization's mission.
  • Assist in client screening and intake.
  • Complete assessments that identify clients' needs, priorities and abilities through information obtained from the client, their formal and informal supports and the referral source using agency and funder tools.
  • Maintain client files and documentation as per agency policies, procedures, standards, guidelines and legal framework.
  • Timely provision of reports as required or requested.
  • Assist clients in identifying and advocating for their civil, legal, housing and other rights.
  • Maintain confidentiality and comply with agency standards and all applicable legislation.
  • Facilitate access to desired and needed services and resources, including community supports, social recreational supports, crisis intervention and treatment, among others.
  • Collaborate with community service providers.
  • Perform other related duties as assigned by the Program Manager or designate in the absence of the Program Manager.
  • Be present to cover Office Duty shifts, as required.
  • Hours of work are Monday to Friday, 9 am5 pm, with occasional "on call" outside of these hours as required.
  • Madison is a unionized employer and this is a unionized position; CUPE Local
  • Travel throughout Madison's catchment boundaries to provide community based supports to clients.
  • Participate in regular supervision with Program Manager.
QUALIFICATIONS, KNOWLEDGE AND SKILLS

  • University degree relevant to mental health & addictions case management is preferred.
  • Relevant diploma or certificate coupled with 3 years of experience in related adult mental health and case management is required.
  • Strong written and verbal Spanish and English communication skills.
  • Experience with group program development and facilitation is an asset.
  • Able to work effectively independently, as well as part of a team.
  • Demonstrated interpersonal and networking skills.
  • Specific knowledge of community resources connected to the provision of mental health and related services available in Toronto is an asset.
  • Competency in recoveryoriented and antioppressive practice.
  • Knowledge of and proficiency in current approaches for adult mental health and addictions, harm reduction and clientcentered principles.
  • Demonstrated knowledge and understanding of the mental health system, including resources and services, to enable positive outcomes for clients and family members.
  • Good understanding of and sensitivity to social and cultural diversity.
  • Demonstrated skills in assessment, planning, and problemsolving strategies.
  • Use of appropriate skills and resources to intervene with aggressive and/or suicidal behaviour to maintain safety for all individuals.
  • Knowledge of mental illness, medications and ability to assist clients with symptom management and medication advocacy as required.
  • Good understanding of relevant provincial and local legislation and government policies, procedures and practices pertaining to services provided by the agency.
  • Competency in the provision of services offered by Madison.
  • Demonstrates diplomacy and negotiation skills in client and system advocacy.
  • Knowledge of motivational interviewing and coaching approaches.
  • Demonstrated proficiency in computer skills including Microsoft Office Suite
  • Training in CPR, First Aid and ASIST is an asset.
  • Vulnerable Sector Background Check/Clearance required.

Job Type:

Fixed term contract
Contract length:
12 months

Salary:

$24.00-$25.00 per hour

Expected hours:
40 per week

Benefits:

  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
Schedule:

  • 8 hour shift

Education:

  • Bachelor's Degree (preferred)

Experience:

- mental health and case management:
3 years (required)

Language:

  • Spanish (required)
Work Location:

In person

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