Business Support Officer

2 weeks ago


Winnipeg, Manitoba, Canada Manitoba Hydro Full time

NATIONAL OCCUPATION CODE 13100

POSITION TYPE FULL-TIME

We are seeking a Business Support Officer to join our Business Solutions Department in Winnipeg, Manitoba.

Responsibilities:

Lead and participate in the research, development, and implementation of various strategic initiatives and best management practices to improve overall business unit performance while collaborating with Operations divisions. Create and maintain strong working relationships with stakeholder groups for the purpose of research, collection, and exchange of current information on business processes, while identifying opportunities for improvement. Lead and coordinate efforts on business unit initiatives by collaborating with team members and internal stakeholders looking at process improvement opportunities, developing, and refining processes and programs. Support the management team through the change management process. Assist in planning and facilitating business unit communications, including reporting requirements. Write, develop, edit, and publish content and copy for internal Operations content for a variety of platforms. Assist with business planning activities at the business unit and divisional level including the development of strategies, measures, and targets. Maintain and continually improve SharePoint and other MS Power suite of tools to support and facilitate initiatives, business processes and planning. Assist in the development of and administration of business unit divisional and department SharePoint sites.

Qualifications:

A four-year degree from a university of recognized standing in an applicable discipline with a minimum of three years of directly related experience.

OR

A two-year diploma from an institute of recognized standing, plus a minimum of five years of directly related experience. Working knowledge of process analysis and improvement, business transformation and project management methodologies (such as LEAN Six Sigma, change management, etc.). Ability to engage subject matter experts in process investigations. Ability to apply critical thinking skills and innovation across the Business Unit as be required. Advanced verbal and written communication skills, including documentation of findings and recommendations as well as Overall knowledge of corporate business intelligence tools. Strong status reporting capabilities with a demonstrated ability to achieve results. Ability to work in a fast-paced and flexible environment. Ability to work effectively, and in close collaboration, with all stakeholders. Proficiency in Microsoft Office Suite and MS Teams. The individual will require strong critical thinking and communication skills which will be required to communicate information on a variety of topics to a large audience of internal stakeholders. Working knowledge and experience in Strategic Planning and Business Unit planning activities.

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