Business Solutions Officer

2 weeks ago

Winnipeg, Manitoba, Canada Manitoba Hydro Full time

BUSINESS SOLUTIONS OFFICER

Winnipeg, Mb

_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers_

_ Great Benefits_

  • Competitive salary and benefits package.
  • Definedbenefit pension plan.
  • Nineday work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life

- and community.
  • Flextime and partially remote work schedule (providing the option to work remotely 3 days per 2 week period), depending on
nature of work, operational requirements and work location.

Manitoba Hydro is a leader among energy companies in North America, recognized for providing highly reliable service and
exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that supports innovation,
commitment and customer service.

Section Head, this role assumes a lead role in the development, implementation, enhancement and promotion of a centralized
approach to business support services across the Operations Business Unit.

This position will lead or be a key contributor to various teams on cross-functional business matters including strategy,
standardization of processes, and optimization. This role will be responsible for the development and documentation of business
standards, communications, policies, processes and procedures.

You will be responsible for the development, editing, and assist in the co-ordination of various Operations content pieces including
written and video formats for a large number of staff across the province.

_ Responsibilities:
_

  • Lead initiatives to centralize business support processes across the

Operations Business Unit:
identify opportunities, evaluate,

recommend and implement business support and workflow solutions, incorporating effective change management processes.

  • Lead Operations Business Planning, including the development of business unit, divisional and department level business
planning documents and processes.

  • Lead the implementation of the Operations Communications Strategy.
  • Write, develop, edit, and publish content and copy for internal Operations content for a variety of platforms.
  • Create, maintain and continually improve SharePoint and other MS Power suite of tools to support and facilitate initiatives,
- business processes and planning.
  • Assist in the development of and administration of business unit divisional, and department SharePoint site.
  • Provide business support expertise and guidance to internal customers.
  • Lead and participate in the research, development and implementation of various strategic initiatives and best management
- practices to drive continuous improvement.
  • Create and maintain strong working relationships with stakeholder groups for the develop of knowledge necessary to assess
- and understand the longer-term, strategic needs regarding business processes.
  • Develop and produce reports, presentations and communications for senior management.
  • Draft, review and edit policies, procedures, reports and other documents based on input gathered from various
representatives across the business unit and enterprise.

_ Qualifications:
_

  • A fouryear degree from a university of recognized standing in an applicable discipline with a minimum of five years of directly
related experience.

  • MANITOBA HYDRO IS COMMITTED TO DIVERSITY AND EMPLOYMENT EQUITY

Reference Code:

CO

  • OR
  • A twoyear diploma from an institute of recognized standing, plus a minimum of seven years of directly related experience.
  • The individual will require strong critical thinking and communication skills which will be required to communicate information
- on a variety of topics to a large audience of internal stakeholders.
  • Demonstrated ability and advanced level experience with communication skills, both verbal and written including preparing
- and delivering written communications, presentations and training.
  • Demonstrated ability and advanced level experience in Strategic Planning and Business Unit planning activities.
  • Demonstrated ability and experience of process analysis and improvement, business transformation and project management
- methodologies (such as LEAN Six Sigma, change management, etc.)
  • Possess an analytical nature, selfmotivating, and a demonstrated ability to exercise sound judgment in making decisions
- related to the development and implementation of business solutions.
  • A problem solver who is comfortable being hands on with driving improvement through leading, facilitating and consolidating
- processes involving multiple stakeholder groups.
  • Ability to build relationships with teams from across the organization.
  • Proven ability in collecting, organizing, and communicating information in order to prepare clear and concise, summaries and

- guidelines.
  • Demonstrated ability to plan for and edit video commination messages to wide internal audiences.
  • Proficiency in Microsoft Office Suite, including SharePoint and MS

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