IT Support Technician
1 week ago
ROLE AND RESPONSIBILITIES:
- Support and maintenance of server, storage and network infrastructure across multiple business sites
- Provide direct daily onsite and offsite support to employees.
- Ensure employee inquiries are responded to within established time frames and employee care and technical support service levels are achieved
- Act independently and in support of other IT Dept team members
- Provide afterhours support as required
- Aid in creation of technical bulletins to serve as a job aid and expand the knowledge base for handling support issues
- Regular travel between business sites is needed; at times on short notice
- Administration of OEM platforms, new employee setup.
Qualifications and Requirements:
- 1year experience supporting personal computers, printers and other standard office equipment.
- 1year experience working with servers, networks, virtualization, security and cloud services
- Experience and proficiency with Microsoft Windows, Windows Server, Active Directory, Exchange, Office 365 and Veeam.
- Experience with securing data, network access and backup systems
- Exhibit above average reasoning ability, demonstrating strong analytical and problemsolving skills
- Excellent written, verbal, and interpersonal communication skills
- Ability to multitask, prioritize and manage time effectively
- Ability to work with nontechnical users simplifying complex information
- Managed Services experience an asset
- Must have a reliable personal vehicle for travel between sites
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Vickar Auto Group, "Where Customers Send Their Friends"._
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Vickar Auto Group builds careers_
Job Types:
Full-time, Permanent
Salary:
From $33,800.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Work Location:
In person
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