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Financial Customer Service Representative

3 months ago

London, Ontario, Canada Pay2Day Full time

Are you looking for more than just a job? Do you enjoy being challenged while continuously developing your skill set? Do you want to work for a company that cares about its employees? If this sounds like you, we want to meet you We are a fun, outgoing, diverse and energetic team looking for individuals just like us to join our all-star lineup.

Pay2Day is a rapidly growing company with endless opportunities for career advancement.

Additional characteristics of our team members include:

  • Customer focused; Check us out on Google and Trust Pilot. Our customers love us, and we LOVE them We do what's right for our clients when it counts, not what is easy.
  • Team players; We all succeed together and want the best for everyone on our team.
  • Goal oriented; We care about our results and understand that the performance of our company is a reflection of us.
  • Outgoing; Team members participate in community events, talk to potential clients, and perform local marketing tasks.
  • Open to feedback; Team members at all levels have an opendoor policy. Feedback makes us stronger as individuals and employees.
  • Hard working; Our team members will do whatever it takes and more to get the job done. Our high performing team actively looks for solutions. We only focus on the barriers to understand how to break them down.
  • Flexibility; Our Stores are open 7 days a week with varying hours. Our team members need to be available for varying shifts throughout the week.
  • Innovative; Our team is full of tech savvy, creative people who think outside the box, will communicate new ideas and embrace change.
  • Detail Oriented; Both internal and external clients matter so we take care in how and what we do in order to continually exceed expectations.
If this sounds like a fit for you, we cannot wait to meet you

Your responsibilities will also include:

  • Cash handling/teller responsibilities
  • Opening/closing the branch
  • Performing daily calls to remind clients of payment arrangements.
  • Reviewing applicants/completing financial risk assessment to determine approvals.
  • Responding to client inquiries/Information requests by both in store and virtual clients
  • Collaborate with various departments to maximize profit while focusing on exceptional customer service and sales.
  • Focusing on client retention
  • Growing the business.

Job Types:
Full-time, Permanent

Salary:
$16.50-$17.50 per hour

Benefits:

  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Onsite parking
  • Vision care
  • Wellness program

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekends as needed

Education:

  • Secondary School (required)

Experience:

  • Customer service: 2 years (preferred)

Work Location:
In person