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Digital Delivery Lead

3 months ago

Toronto, Ontario, Canada Wellington-Altus Private Wealth Inc. Full time

Digital Delivery Lead

Location:
This position will be located in our Toronto, Winnipeg, or Vancouver offices.

Our organization:

Founded in 2017, Wellington-Altus Financial Inc.

(Wellington-Altus) is the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc., Wellington-Altus Insurance Inc., Wellington-Altus Group Solutions Inc., Wellington-Altus Asset Management Inc., and Wellington-Altus Private Wealth Inc.—the top-rated* wealth advisory company in Canada and one of Canada's Best Managed Companies.

With more than $25 billion in assets under administration and offices across the country, Wellington-Altus identifies with successful, entrepreneurial advisors and portfolio managers and their high-net-worth clients.

- _Investment Executive 2023 Brokerage Report Card._

The Opportunity:


Reporting to the Digital Delivery Principle, the Digital Delivery Lead will be responsible for leading, rolling out, and supporting projects under the Digital and data team within the Technology Department.

This involves collaborating with business users, vendors, and technology teams to understand problems and opportunities and recommend solutions that enable the organization to meet its goals.


The Digital Delivery Lead will have a broad range of technical skills as well as the mindset and ability to foster collaboration between Technology and other stakeholders to advocate the delivery of key initiatives and projects.

The role will require parallel management and/or oversight of many initiatives at any one time, delivered through multi-skilled teams.

The role should provide a sense of structure and order to each initiative, whilst also acting as a critical friend to the business and the digital & data team and be responsible for outcomes that deliver business value and efficiency.


You will be responsible for the delivery of data products and delivering business value from those products to the wider business teams.

You will be engaging with, and managing, a wide range of internal and external parties and suppliers.

You will be tasked with negotiating with Heads of teams and senior users to balance the demand on the Data Team and to ensure that all expectations are managed with transparency and reality.

You will manage and promote the Data Demand Framework, including SLA monitoring and close collaboration with Data Governance and Data Exploitation teams.

Make decisions in relation to prioritization, planning, and control of active development initiatives. Mobilises others to drive and support initiatives.

Key responsibilities include:

  • Being responsible for the delivery of digital & data products and delivering business value from those products in the wider business teams.
  • Engaging with, and managing, a wide range of internal and external parties and suppliers.
  • Negotiating with leadership and senior users to balance the demand on the Digital & Data Team, and to ensure that all expectations are managed with transparency and reality.
  • Managing and promoting the Demand Framework, including SLA monitoring and close collaboration with Data Governance and Data Exploitation teams.
  • Making decisions in relation to prioritization, planning, and control of active development initiatives.
  • Mobilizing others to drive and support initiatives.
  • Stakeholder Management
  • Keeping all stakeholders up to date on project status and roadblocks.
  • Setting expectations with all stakeholders, executing, and communicating accordingly.
  • Willing to be diplomatic and have difficult conversations with team members, product owners, and delivery partners when there are challenges or issues impeding delivery execution.
  • Identifying risks and issues that require leadership attention.
  • Articulating and clearly communicating complex problems and solutions in a simple and logical manner following stakeholder field of expertise.
  • Working effectively with Managers when needed to remediate risk around project delivery.
  • Engaging stakeholders (e.g., Compliance, Legal, Operations) as needed for consultation throughout the course of the project.
  • Project Management
  • Tracking projects through each phase of the project life cycle.
  • Working with all dependent teams and preparing execution plans.
  • Documenting project status & assisting the team in maintaining information repositories.
  • Proactively identifying risks, maintaining the project risk tracker, and communicating project risks to management.
  • Preparing work back schedules, road maps, project statuses, and capacity planning at a project level.
  • Being accountable for tracking dependencies, and impediments, and removing them to enable the team: to surface, track, and escalate.
  • Coordinating operation readiness activities with associated teams (security, infrastructure, network, etc.).
  • Ensuring a balance between team capacity and workload is kept in order to achieve a successful project delivery.
  • Supporting app releases and rolloutre