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Air Operations Manager Canada

3 months ago


Brampton, Ontario, Canada CEVA Logistics Full time

At CEVA, we believe that logistics is a people business, that's why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers.

We are supply chain experts and live and breathe it every day.

We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 98,000 employees, operating in more than 160 countries.

At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?

YOUR ROLE


Do you have the eye of a bold eagle, the concentration of a hunting lioness, the social skills to work and communicate with a team? Well, you may be the Air Operation Manager we are looking for.

Your mission will be to Lead, direct, and manage the Export, Import, or Breakbulk areas at a given site, to ensure consistent quality service, customer satisfaction, profitability, cost efficient operations and compliance with Canada and international requirements, laws, ISO Standards and other regulatory guidelines governing the export, import, receipt, and documentation of imported and exported products.

Ensure the clearance of air and/or ocean imported shipments through Canada Customs in compliance with Canada Customs and Border Protection Rules and Regulations.

Models and acts in accordance with our guiding principles and core values.

WHAT ARE YOU GOING TO DO?


Works to align operations and market strategy, such as defining market potential, identifying key customers, and supporting business development activities.


Ensures the operational and financial performance, aligns budget to market, ensures the accuracy of results, reviews financial results with teams, and implements adjustments as required.


Collaborates and aligns with business development on local strategy, campaigns, participating in weekly meetings, supporting large or key customers, and seeks ways to gain competitive advantages.


Manages and coordinates health, safety and environmental areas, which may include safety meetings, collaborating with HSE functions, product training, inspection, compliance, security and related programs or operations.


Manages the quote process to ensure timely processing, accuracy, performance, escalation and approval; negotiates with customers or providers to secure best cost or price.

Manages the services and performance of vendors, third party providers, and other relationships.

Oversee or compute tariffs, price conversions, weight, and volume of merchandise exported to foreign destinations.


Maximize profitability through superior service to customers, effective and prompt communications, and follow-up of all pending matters with the customer, including changes, scheduling, new regulations, bonding/insurance requirements, and general industry expertise, etc.


Manage all import, export, or breakbulk transactions and applicable administrative Canada and foreign government programs to ensure all paperwork is processed efficiently and in a timely manner, and meets all compliance requirements; aligns operations with overall product strategy.


Ensure timely clearance and delivery of import cargo by monitoring all air, ocean, or other modes of shipments through Canada Customs.


Oversee the preparation of Canada Customs documentation, including but not limited to invoices, bills of lading, shipping statements, receipts, to ensure accurate and complete documents are prepared within designated timeframes.


Oversee and maintain the Harmonized Classification System pertaining to tariff research, binding rules, protests, duty rates, and valuation on import shipments into the Canada are processed timely and efficiently and in accordance with all applicable laws.


Interface with Canada Customs and other Federal agencies at the local and national level to ensure compliance with all pertinent laws and regulations as directed by senior management.


Monitor independent company designated Canada Customs brokers to insure that proper declarations are made to Canada Customs regarding the classification and importation of cargo.

Establish recordkeeping standards and oversee file maintenance in accordance with Canada Customs regulations and company policies.


Work collaboratively with senior management and IT staff to coordinate systems implementation and design systems for EDI transmission of data for Customs documentation and supply chain records; keep abreast of technology innovations.

Plan and monitor daily staffing schedules and adjust accordingly to ensure sufficient staffing schedules that support operational demands.

Ensure all policies and procedures are consistently administered.

Keep senior management informed of all transaction problems or irregularities.

Establish, monitor, revise, document, and communicate all directives, rules, and procedures to staff, for the handling of each account, including schedule of service fees, shipment a