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Administrative Assistant/customer Service

3 months ago

Richmond, British Columbia, Canada Fred Holmes Fuel Injection Full time
Start at 8am and end at 5:00pm, 2 coffee breaks and 1 lunch break. Need to have strong English skills and be able to fluently communicate. Must have at least 1 year of experience in the automotive/parts industry. Additional training will be provided. Looking for someone to work long-term in our company.

Responsibilities:

  • Provide exceptional customer service to clients, ensuring their needs are met and questions are answered promptly and accurately.
  • Handle incoming calls and inquiries, directing them to the appropriate department or individual.
  • Assist with administrative tasks such as data entry, filing, and proofreading documents.
  • Collaborate with team members to ensure smooth operations and efficient customer service delivery.
  • Follow company policies and procedures to ensure compliance with regulations.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Strong communication skills, both verbal and written.
  • Proficient in typing and computer skills, including Microsoft Office Suite.
  • Ability to handle multiple tasks simultaneously while maintaining attention to detail.
  • Excellent phone etiquette and interpersonal skills.
  • Familiarity with office equipment and phone systems.


Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position.

Duties, responsibilities, and activities may change at any time with or without notice.

Job Types:
Full-time, Permanent

Salary:
From $25.00 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Flexible schedule
  • Onsite parking
  • Paid time off
  • Store discount
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Monday to Friday

Education:

  • Secondary School (preferred)

Experience:

  • Front desk: 1 year (preferred)
  • Automotive: 1 year (preferred)

Ability to Commute:

  • Richmond, BC V6V 1W5 (required)

Ability to Relocate:

  • Richmond, BC V6V 1W5: Relocate before starting work (required)

Work Location:
In person