Administrative Assistant

2 months ago


Richmond, British Columbia, Canada pt Health Full time

About pt Health

pt Health is a physiotherapy and rehabilitation organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.

Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.

Key Responsibilities

  • Answering the telephone, greeting, and assisting clients in a professional and courteous manner
  • Responding to inquiries and helping clients with problems in a timely and efficient manner
  • Processing incoming and outgoing mail, courier, and faxes in a secure and confidential manner
  • Providing administrative support under the direction and support of the office manager and clinic director
  • Monitoring and ordering office and clinic supplies to ensure a well-stocked and efficient environment
  • Assisting with photocopier/fax maintenance to ensure smooth operations

Work Schedule

The work schedule for this position is as follows:

Tuesday: 3:00 pm - 7:30 pm

Wednesday: 3:00 pm - 7:30 pm

Thursday: 3:00 pm - 7:30 pm

Friday: 10:00 am - 6:30 pm

Saturday: 9:00 am - 1:00 pm

Qualifications

  • In-person and telephonic customer service experience, ideally from a medical clinic setting
  • Understanding of medical terminology is an asset
  • Health-related educational background is preferred


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