Administrative Assistant
2 months ago
About pt Health
pt Health is a physiotherapy and rehabilitation organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.
Job Summary
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.
Key Responsibilities
- Answering the telephone, greeting, and assisting clients in a professional and courteous manner
- Responding to inquiries and helping clients with problems in a timely and efficient manner
- Processing incoming and outgoing mail, courier, and faxes in a secure and confidential manner
- Providing administrative support under the direction and support of the office manager and clinic director
- Monitoring and ordering office and clinic supplies to ensure a well-stocked and efficient environment
- Assisting with photocopier/fax maintenance to ensure smooth operations
Work Schedule
The work schedule for this position is as follows:
Tuesday: 3:00 pm - 7:30 pm
Wednesday: 3:00 pm - 7:30 pm
Thursday: 3:00 pm - 7:30 pm
Friday: 10:00 am - 6:30 pm
Saturday: 9:00 am - 1:00 pm
Qualifications
- In-person and telephonic customer service experience, ideally from a medical clinic setting
- Understanding of medical terminology is an asset
- Health-related educational background is preferred
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