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Customer Service Representative

2 months ago

Richmond, British Columbia, Canada OpenRoad Auto Group Full time
About the Role

Porsche Centre Richmond is seeking a highly skilled and customer-focused Reception Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities
  • Customer Service: Greet and assist clients in a professional and friendly manner, providing information and support as needed.
  • Front Desk Operations: Manage the front desk area, including answering phone calls, responding to emails, and handling customer inquiries.
  • Administrative Support: Provide administrative support to the sales team, including data entry, filing, and other tasks as assigned.
  • Communication: Develop and maintain effective communication with clients, colleagues, and management to ensure seamless service delivery.
  • Teamwork: Collaborate with the sales team to achieve sales targets and provide exceptional customer service.
Requirements
  • Customer Service Skills: Excellent customer service skills, with the ability to provide a high level of service to clients.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with clients, colleagues, and management.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Technical Skills: Proficient in Microsoft Office, with the ability to learn new software and systems quickly.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Collaborative Team Environment: A collaborative and supportive team environment.