Medical Office Admin

1 week ago


Etobicoke, Ontario, Canada Riverwood Family Practice Full time
Job Description:
The Medical Administrative Assistant will be responsible for managing the front office operations, ensuring smooth and efficient workflow within the practice. The ideal candidate will have a strong understanding of medical office procedures, excellent communication skills, and proficiency in using the Oscar EMR system.

Key Responsibilities:
  • Greet and check in patients, ensuring accurate and timely completion of registration processes.
  • Schedule and confirm appointments, manage the provider's calendar, and handle rescheduling or cancellations.
  • Answer and manage incoming phone calls, addressing patient inquiries, and directing calls to appropriate staff members.
  • Verify patient insurance information and handle billing and coding tasks as needed.
  • Maintain patient records and ensure accurate data entry in the Oscar EMR system.
  • Coordinate with clinical staff to manage patient flow and optimize appointment scheduling.
  • Assist with the preparation of patient charts and documentation.
  • Process referrals and prior authorizations efficiently.
  • Manage office supplies and inventory, ensuring the front office is well-stocked and organized.
  • Handle sensitive information with the utmost confidentiality and professionalism.

Qualifications:
  • High school diploma or equivalent; additional education or certification in medical administration is a plus.
  • Minimum of 1-2 years of experience in a medical office setting, preferably in a family practice.
  • Proficiency in using Oscar EMR is required.
  • Strong organizational skills and attention to detail.
  • Excellent interpersonal and communication skills.
  • Ability to multitask and handle a fast-paced environment.
  • Knowledge of medical terminology, insurance processes, and billing/coding procedures.
  • Compassionate and patient-focused attitude.

Benefits:
  • Competitive salary based on experience.
  • Paid time off and holidays.
  • Opportunities for professional development and growth.

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