Medical Office Administrator

6 days ago


Etobicoke, Ontario, Canada CHARM Fertility Full time

About Us:
At CHARM Fertility, we aim to become the leading total woman's healthcare destination. We're patient-focused and enthusiastic about women's health, which is at the heart of everything we do. Together, we create an accessible, convenient, and consistently high-quality service through a savvy, confident yet clear, and simple team.

Our path ahead is one of miracles and heart. Every day, you will be creating special moments for our patients.

Role Summary


The Medical Office Administrator (MOA) will be involved in all aspects of administering daily operations of CHARM Fertility, promote the clinic's diverse services and expand its client base.

You are the front-face of our clinic and support and hold the team together. This role can turn into a permanent role.

Role Responsibilities

  • Assisting the doctors in ultrasoundguided procedures such as Sonohysterogram,
etc.

  • Performs and assess ultrasound examinations (Transabdominal and Transvaginal)
for infertility patients, 1st trimester pregnancy evaluation, endovaginal scan,
follicular monitoring, obstetrical scanning (early pregnancy), pelvic ultrasound for
Gyn patients

  • Provides optimum patientcentered care and demonstrates a professional manner
in the work setting

  • Reports, reviews, and records findings of ultrasound scans to provide accurate
patients diagnosis

  • Consults with physicians as needed about ultrasounds results
  • Operates and provides continuous maintenance of ultrasound equipment via
participation in Quality Control and Quality Assurance tests

  • Actively participates in team building concepts, and development of departmental
goals

  • Must be able to work independently without supervision
  • Keeps EMR records using Oscar up to date by scanning the patient file, test results and other documents and properly saving them in the patient's electronic file
  • Receive and send faxes, make photocopies, scan documents and accept deliveries
  • Administer patient billing, collect overdue payments and process receipts
  • Maintain the confidentiality of all patient information
  • Other duties, as assigned
Required Qualifications

Formal Education or Equivalent

  • Associate's Degree in MOA or Bachelor Degree in healthcare management or any management Degree
  • Additional vocational training or certification in medical is preferred
Years of Experience

  • 3+ as a Medical Office Administrator
Competencies

  • Proficient understanding of medical terminology, including knowledge of common medical conditions, procedures and abbreviations.
  • Keen attention to detail when recording patient information,managing medical records and processing billing.
  • Excellent verbal and written communication skills to interact with patients,healthcare professionals and colleagues.
  • Strong customer service skills to provide positive and compassionate experience for patience.
  • Understanding and adherence to patient privacy regulations (e.g HIPAA) and ethical guidelines.

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