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Datacentre Operations Specialist

3 months ago

Ottawa, Ontario, Canada US Tech Solutions, Inc. Full time

Responsibilities:
Under the direction of Assistant Director Evergreening and Data Centre Services

  • Deploy and install hardware into the Bank's two local datacenters in the National Capital Region.
  • Coordinate with Service Providers for non-local datacenters.
  • Under the direction of the Senior resources, troubleshoot hardware installation issues.
  • Respond to project and operation demands received via the Bank's trouble ticketing tool.
  • Deploy network cabling (copper and fiber).
  • Maintain detailed documentation of all deployed IT assets and of the DCIM tool.
  • Replace failed hardware components on systems (i.e., RAM, Hard Drives, cables, power supply, PDU's, etc.).
  • Coordinate Return Merchandise Authorizations with manufacturers.
  • Validate completed onsite third-party support work against the agreed-upon scope, reporting any variances or concerns to their manager.
  • Ability to travel to client remote sites periodically.
  • Participate in On-Call of Canada rotation for the Data Centre Services team.
  • Overtime support when required.
  • Other activities and deliverables, as required.

Required Qualifications & Skills

  • A minimum of five (5) years of demonstrated experience in installation and power-up (Rack & Stack) of servers, peripherals, and network equipment.
  • A minimum of three (3) years of experience and exposure in IT Operations work including, the operational capabilities and typical challenges of data center operations.
  • Demonstrated experience of cabling infrastructure, as well as, maintaining documentation of newly installed infrastructure devices.
  • Demonstrated understanding of data center facilities infrastructure, such as HVAC, service entrances, UPS, etc.
  • Demonstrated ability to coordinate onsite support of third-party contractors performing infrastructure projects, preventative maintenance, or testing

Additional Qualifications

  • Ability to meet the Bank's Secret Clearance requirements.
  • English essential, French will be considered an asset.

About US Tech Solutions:


US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

To know more about US Tech Solutions, please visit

US Tech Solutions is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.