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Datacentre Operations Specialist
2 months ago
US Tech Solutions is seeking a highly skilled Datacentre Operations Specialist to join our team. As a key member of our Data Centre Services team, you will be responsible for deploying and installing hardware into our local datacenters, coordinating with service providers for non-local datacenters, and troubleshooting hardware installation issues.
Responsibilities:- Deploy and install hardware into our local datacenters, ensuring seamless integration with existing infrastructure.
- Coordinate with service providers for non-local datacenters, ensuring timely and efficient deployment of hardware and services.
- Troubleshoot hardware installation issues, working closely with senior resources to resolve complex problems.
- Respond to project and operation demands received via our trouble ticketing tool, prioritizing tasks to meet deadlines.
- Deploy network cabling (copper and fiber), maintaining detailed documentation of all deployed IT assets and DCIM tool.
- Replace failed hardware components on systems, including RAM, Hard Drives, cables, power supply, PDU's, etc.
- Coordinate Return Merchandise Authorizations with manufacturers, ensuring timely and efficient resolution of hardware issues.
- Validate completed onsite third-party support work against the agreed-upon scope, reporting any variances or concerns to your manager.
- Ability to travel to client remote sites periodically, participating in On-Call of Canada rotation for the Data Centre Services team.
- Overtime support when required, ensuring seamless operation of our datacenters.
- A minimum of five years of demonstrated experience in installation and power-up (Rack & Stack) of servers, peripherals, and network equipment.
- A minimum of three years of experience and exposure in IT Operations work, including the operational capabilities and typical challenges of data center operations.
- Demonstrated experience of cabling infrastructure, as well as, maintaining documentation of newly installed infrastructure devices.
- Demonstrated understanding of data center facilities infrastructure, such as HVAC, service entrances, UPS, etc.
- Demonstrated ability to coordinate onsite support of third-party contractors performing infrastructure projects, preventative maintenance, or testing.
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.
