Datacentre Operations Specialist

14 hours ago

Ottawa, Ontario, Canada US Tech Solutions Full time
Job Title: Datacentre Operations Specialist

US Tech Solutions is seeking a highly skilled Datacentre Operations Specialist to join our team. As a key member of our Data Centre Services team, you will be responsible for deploying and installing hardware into our local datacenters, coordinating with service providers for non-local datacenters, and troubleshooting hardware installation issues.

Responsibilities:
  • Deploy and install hardware into our local datacenters, ensuring seamless integration with existing infrastructure.
  • Coordinate with service providers for non-local datacenters, ensuring timely and efficient deployment of hardware and services.
  • Troubleshoot hardware installation issues, working closely with senior resources to resolve complex problems.
  • Respond to project and operation demands received via our trouble ticketing tool, prioritizing tasks to meet deadlines.
  • Deploy network cabling (copper and fiber), maintaining detailed documentation of all deployed IT assets.
  • Replace failed hardware components on systems, including RAM, Hard Drives, cables, power supply, PDU's, etc.
  • Coordinate Return Merchandise Authorizations with manufacturers, ensuring timely and efficient resolution of hardware issues.
  • Validate completed onsite third-party support work against the agreed-upon scope, reporting any variances or concerns to your manager.
  • Ability to travel to client remote sites periodically, participating in On-Call of Canada rotation for the Data Centre Services team.
  • Overtime support when required, ensuring seamless operation of our datacenters.
Required Qualifications & Skills:
  • A minimum of five years of demonstrated experience in installation and power-up (Rack & Stack) of servers, peripherals, and network equipment.
  • A minimum of three years of experience and exposure in IT Operations work, including the operational capabilities and typical challenges of data center operations.
  • Demonstrated experience of cabling infrastructure, as well as, maintaining documentation of newly installed infrastructure devices.
  • Demonstrated understanding of data center facilities infrastructure, such as HVAC, service entrances, UPS, etc.
  • Demonstrated ability to coordinate onsite support of third-party contractors performing infrastructure projects, preventative maintenance, or testing.
About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.

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