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Receptionist
3 months ago
About Us:
Safe Space Rehabilitation Centre is a privately operated, inter-professional facility that specializes in the treatment of individuals who have sustained injuries in a motor vehicle accident.
We have a team of regulated health care professionals that provide services to our clients in a positive, professional, and welcoming environment and in a client centered approach.
Position Summary:
Essential Job Duties/Tasks:
- Review clients' files and identify what treatments need to be submitted
- Exceptional communication skills
- Organizational proficiency
- professional appearance and demenaor
- Collect signatures from patients and submit treatment plan to required insurance companies
- Collect and upload all correspondence to client folder
- Track processes and submissions in excel tracker
- Refer approved treatment plan to department managers
- Communicate with clients and address all questions/concerns in a professional and timely manner
- Administer and manage all client files ensuring all relevant records, paperwork, reports, medical files, etc. are organized and updated in a timely manner
- Fax, scan and administer various reports, OCFs and paperwork as required
- Other asks as assigned
Qualifications
Experience:
- Medical and/or Treatment/rehabilitation clinic administrative experience (MVA clients an asset)
- Knowledge of the SABS including working knowledge of the OCF forms
- Minimum of 1 year in similar position
- Experience reviewing and managing medical files
Education and Certifications:
- University Degree in a related field
Knowledge and Skills:
- Ability to think outside of the box and provide solutions to various matters
- Ability to work in a fast pace and demanding environment
- Ability to work independently and in a team
- Ability to prioritize as well as high proficiency with time management
- Professional, empathetic, and respectful of clients and their circumstances
- Attentive/Active listening skills
- Strong communication skills and effective communication verbally and written
- High attention to detail
- Able to adapt and be flexible to changing landscapes and business
- Efficient in Universal EMR, Administrative Software and web portals/programs
- Strong leadership skills and sound understanding of best management practices
- Reliable and able to meet deadlines and timelines in an efficient approach
Pay:
$18.00-$20.00 per hour
Expected hours:
per week
Benefits:
- Onsite parking
- Paid time off
Schedule:
- Monday to Friday
Education:
- Secondary School (required)
Experience:
- Administrative experience: 2 years (required)
- MVA (motor vehicle accident): 2 years (preferred)
Work Location:
In person
