Service Coordinator

1 week ago

Etobicoke, Ontario, Canada Ainsworth Full time

If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today

Job Summary
This position provides a high level of customer service support to meet internal and external customer requirements.

Works collaboratively with team members to ensure the administration of multiple back-office processes are executed accordingly to ensure the service delivery cycle flows accordingly and client KPI's are met.

tools and information required to deliver on the expectations of our clients.

Responsibilities

  • Interface with customers and other departments (i.e. Customer Experience Centre and Regional Schedulers) as necessary to ensure successful completion of requests and resolution of service issues identified throughout the service delivery process. Ensure all changes are accommodated and approved.
  • Prepare and consolidate customer KPI data for Quarterly Business Reviews.
  • Prepare and consolidate fields technician data as required by the Regional Operations Teams.
  • Provide contract in scope/out of scope data as requested.
  • Maintain Technician Standby list.
  • Coordinate new hires
  • Maintain and track truck inventory
  • Report on H & S audits and provide monthly report summary.
  • Monitor Deliveries and provide high level summary reports.
  • Act as technician liaison, Assist in the distribution of any and all roll outs to technicians (ie truck inventory, PPE compliance, License Tracking).
  • Assist Regional Director and Managers in preparing proposals, contracts, letters, and reports.
  • Ensure all relevant special safety, customer procedures, and customer specific information is provided to appropriate departments.
  • Act in a professional manner to reflect positively on Ainsworth.
  • Sensitivity to confidential matters may be required
  • Adhere to all company policies and procedures.
  • Promote and perform all job functions in a safe and helpful manner, abiding by and in accordance with all applicable Health, Safety and Environmental company policies and government legislation/regulations.
  • Perform other duties as assigned by Management.

Qualifications

  • Postsecondary education in related area of study or equivalent experience.
  • 24 Years of related experience preferably in the HVAC/Electrical/Building
  • Automation industry but general service industry is acceptable.
  • Demonstrated ability to meet deadlines and prioritize workload.
  • Proven systematic and organized approach to multitasking
  • Demonstrates ability to work independently to complete assigned tasks with minimum supervision
  • Ability to work under time constraints and adapt to change.
  • Service and customer orientated
  • Actively looking to help people. Anticipates and works to understand and meet customer needs in a helpful way. Takes personal responsibility to correct customer's problems. Corrects customer service problems promptly and nondefensively.


Ainsworth is an integrated multi-trade company, offering an end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers.

We are continually striving to create better and more advanced products as well as provide the highest quality service.

We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country Join us.

Make a difference.

Job Types:
Full-time, Permanent

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Morning shift

Work Location:
One location

  • Parts and Service Coordinator

    1 week ago

    Etobicoke, Ontario, Canada Sunbelt Rentals of Canada Full time

    Are you seeking an entrepreneurial, empowering workplace that allows you to:Develop a career track Leverage your current skills while developing new skills Work with an incredible team of peopleSunbelt Rentalsthe fastest growing rental business in North Americais seeking a Service Coordinator. As a Service Coordinator, you will coordinate the servicing of...

  • Asset and Service Coordinator

    1 week ago

    Etobicoke, Ontario, Canada Humber Full time

    Asset and Service Coordinator - FMCA - RPT SupportFind Your Spot at HumberAt Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic...

  • Technical Service Coordinator

    1 week ago

    Etobicoke, Ontario, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 484535Work Type: Contract 12 MonthsIt is a great time to join the CRH Canada team CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.**We are building a world- class team. Make your mark**You will be a successful addition to our team if you look at change as an...

  • Administrative Services Coordinator

    1 week ago

    Etobicoke, Ontario, Canada ABM Plumbing & Heating Services Inc Full time

    Education: Secondary (high) school graduation certificate Experience: 7 months to less than 1 yearWork setting: Private sectorTasks: Review, evaluate and implement new administrative procedures Delegate work to office support staff Establish work priorities and ensure procedures are followed and deadlines are met Carry out administrative activities of...

  • Client Services Coordinator

    1 week ago

    Etobicoke, Ontario, Canada Humber Full time

    **Client Services Coordinator, Incident Management FT, ITS*Find Your Spot at HumberAt Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in...

  • Technical Service Coordinator

    1 week ago

    Etobicoke, Ontario, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 497951Work Type: Full TimeIt is a great time to join the CRH Canada team CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.**We are building a world- class team. Make your mark**You will be a successful addition to our team if you look at change as an opportunity to...

  • Technical Service Coordinator

    1 week ago

    Etobicoke, Ontario, Canada Dufferin Concrete - A CRH Company Full time

    Job ID: 494300Work Type: InternshipIt is a great time to join the CRH Canada team CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.**We are building a world- class team. Make your mark**You will be a successful addition to our team if you look at change as an opportunity to...

  • Client Service Coordinator

    1 week ago

    Etobicoke, Ontario, Canada workplacemedical Full time

    We are looking for a sales-minded individual who is motivated by learning and career growth. If customer service and sales opportunities are important to you, Workplace Medical Corp. is the company you have been looking for.Summary:The _Client Services Coordinator_ proactively seeks out existing customer needs to reschedule testing that will provide...

  • Coordinator

    1 week ago

    Etobicoke, Ontario, Canada Humber Full time

    Coordinator, Field Placement - UofGH - FT SupportFind Your Spot at HumberAt Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic...

  • CMMS Coordinator

    1 month ago

    Etobicoke, Ontario, Canada Axion Recruitment Full time

    CMMS Coordinator CMMS Coordinator Etobicoke, ON Days, Mon-Fri $25-$32 DOE Food Company Duties as a CMMS Coordinator: Maintains and updates equipment data base and preventative maintenance program. Provides data collection procedures, forms and checklists to support data inputs into service maintenance management database. Provides monitoring and reporting...

  • CMMS Coordinator

    4 weeks ago

    Etobicoke, Ontario, Canada Axion Recruitment Full time

    CMMS Coordinator CMMS Coordinator Etobicoke, ON Days, Mon-Fri $25-$32 DOE Food Company Duties as a CMMS Coordinator: Maintains and updates equipment data base and preventative maintenance program. Provides data collection procedures, forms and checklists to support data inputs into service maintenance management database. Provides monitoring and reporting...

  • Facility Coordinator

    1 week ago

    Etobicoke, Ontario, Canada ISS Facility Services Full time

    Facility CoordinatorKey PurposeThe Facility Coordinator is responsible for coordinating activities and resources in support of projects that impact multiple departments, systems, or work-flows with moderate to high risk and complexity or multiple projects simultaneously with lesser risk and complexity. The Facility Coordinator works with Facility Manager to...

  • Care Coordinator

    1 week ago

    Etobicoke, Ontario, Canada Lifemark Health Group Full time

    Customer Service Representative - Four Seasons Physiotherapy**Part-TimeLocation: Etobicoke, Ontario**Are you passionate and dedicated to making a positive impact on people's health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with...

  • Care Coordinator

    1 week ago

    Etobicoke, Ontario, Canada Lifemark Health Group Full time

    Customer Service Representative - Six Points Physiotherapy**Part-TimeLocation: Etobicoke, Ontario**Are you passionate and dedicated to making a positive impact on people's health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with...

  • Office Coordinator

    1 week ago

    Etobicoke, Ontario, Canada ON-TIME HUMAN RESOURCES - MISSISSAUGA Full time

    Education: Secondary (high) school graduation certificate Experience: 7 months to less than 1 yearTasks: Review, evaluate and implement new administrative procedures Delegate work to office support staff Establish work priorities and ensure procedures are followed and deadlines are met Carry out administrative activities of establishment Administer policies...

  • Administrative Coordinator

    1 week ago

    Etobicoke, Ontario, Canada Home Instead Full time

    _Home Instead is a franchise-based network that is committed to providing dependable, compassionate elderly care services such as personal care, Alzheimer's & Dementia care, companionship and home help._Are you a Customer Service professional? Do you want to work in a position that will provide significant fulfillment? Would you like to join an energetic...

  • Registration Coordinator

    1 week ago

    Etobicoke, Ontario, Canada Humber Full time

    Registration Coordinator - Office of the Registrar - Appendix DFind Your Spot at HumberIf you are interested in higher education and are looking to contribute to the largest polytechnic College in Ontario as we shape the future of our students and communities, here is your opportunity to join our team.At Humber, our career paths open up a world of infinite...

  • Registration Coordinator

    1 week ago

    Etobicoke, Ontario, Canada Humber Full time

    Registration Coordinator - Office of the Registrar - FT SupportFind Your Spot at HumberIf you are interested in higher education and are looking to contribute to the largest polytechnic College in Ontario as we shape the future of our students and communities, here is your opportunity to join our team.At Humber, our career paths open up a world of infinite...

  • Program Coordinator

    1 week ago

    Etobicoke, Ontario, Canada ESS Support Services Full time

    Position: Program Coordinator - Adult Day ServicesStatus:Permanent Full TimeWorking Hours: 37.5 hrs/wk, Mon-Fri, 8:30 a.m. 4:30 p.m. may include evenings and weekendsReporting to:Adult Day Services ManagerJob Summary:Participates in the development and delivery of individualized, Gentle Care based activities and support services for clients who attend the...

  • Account Coordinator

    1 week ago

    Etobicoke, Ontario, Canada Canadian Outdoor Equipment Full time

    Account CoordinatorDo you have a passion for the outdoors and seek an opportunity to be in an industry you love? Are you an administrator and rapport builder eager to provide excellent customer service and find opportunities to grow established business? We are actively seeking a B2B Account Coordinator to be a part of our teamThis role is suitable for...