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Customer Service

3 months ago


Burnaby, British Columbia, Canada Evolution Americas Full time
Company Description

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 40 locations worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).

Job Description

Showcase your vivacious personality as Evolution's Online Game Presenter Since our studios operate 24/7, you'll rotate between day, evening, and overnight shifts, from the comfort of our private, state-of-the-art studio located in Central Burnaby. You'll host iconic casino games like Blackjack, Poker and Roulette, with unlimited virtual players.

We Offer Generous Compensation Package including:

  • Earn $24.75 per hour plus monthly performance bonus.
  • Extended Health and Benefit Plan
  • 15 Days Paid Vacation
  • 8 Paid Sick Days
  • 2 Paid Evo Days
  • Paid in-house training (NO previous experience required)
  • Paid Break Time
  • Monthly Transit Allowance
  • Make Up Allowance
  • Monthly Free Manicure Service for Female Employees

What You'll Do (Onsite work in our Burnaby studio):

  • Enthusiastically introduce players, the rules of the game and the winners
  • Deal cards, spin a wheel, and announce winners
  • Use quick and accurate handling of cards
  • Research appropriate topics and trivia to discuss with the audience
  • Follow and supervise the updates and amendments in the game
  • Engage in friendly conversation, without offering your opinion (sports, music, and trivia facts)
  • Be presentable and confident in front of the camera
  • Always use a positive parting remark to end the game conversation

Our Benefits At and After Work:

  • Security-protected office with no physical players in the studio
  • Receive up to CAD $1,200 per employee referral
  • Enhanced Covid-19 safety protocols implemented to ensure a safe work environment.
  • Loyalty Incentives and Employee Discounts
  • Fun and Engaging Company sponsored Team-building Events
Qualifications
  • Age 19+
  • Customer service and hospitality experience is an asset
  • Must be able to work a flexible schedule, evenings, weekends and holidays
  • Must be comfortable wearing theatrical make-up (foundation, blush)
  • Fluent in Korean, working knowledge of English
  • NO experience required
Additional Information

#workatevolution