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Service Advisor
3 months ago
Recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada's Best Employers for Recent Graduates for 2022, Destination Auto Group is looking for a FULL-TIME Service Advisor to join their team.
The ideal candidate must be friendly and energetic with a passion for providing excellent customer service
It's Different Here - What we can provide for you:
- A competitive compensation plan.
- Enhanced group health benefits program.
- An environment that is friendly, respectful, collaborative and ultimately supports your success
- Employee recognition, celebration and company culture events.
- Long term and accelerated career opportunities
What you'll be doing:
- Liaising with technicians to confirm status of repairs, inquire about recommendations on client's vehicles.
- Handle client concerns / misunderstandings with a polite, courteous, and high regard manner.
- Serve clients efficiently to ensure client expectations are met or exceeded.
- Identify additional service work required for vehicles and effectively communicate to clients.
- Review, explain, and monitor repair process to ensure clients are up-to-date from open to closing of service.
What we need from you:
- Minimum 1-year worth of experience in a Service Advisor role.
- Automotive knowledge required to effectively communicate with customers.
- Superior customer service abilities.
- Excellent English verbal and written communication skills.
- Driven to succeed, self-starter, with a strong work ethic.
- Strong computer skills (including MS Office suite); experience with CDK and X-Time is an asset.
- Valid BC Driver's License, with a clean driver's abstract.
If this sounds like you submit your resume to our human resources team today.
