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Service Advisor

2 months ago


Vancouver, British Columbia, Canada BCAA Full time
About the Role

We are seeking a highly motivated and customer-focused Service Advisor to join our team at BCAA. As a Service Advisor, you will be the first point of contact for our customers, providing expert advice and guidance on our insurance products and services.

Key Responsibilities:

  • Provide exceptional customer service and promote BCAA insurance products and services to meet customer needs
  • Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage for our customers
  • Identify cost-saving opportunities to support our customers' life events and future needs
  • Work together with team members to provide exceptional customer service and meet sales goals
  • Participate in BCAA's training courses to increase industry knowledge and expertise

Requirements:

  • At least two years' experience in a sales and service environment
  • Level 1 Insurance license (or a commitment to secure your license within your first 45 days through BCAA)
  • Completion of Autoplan Essentials (or a commitment to complete within your first three months through BCAA)
  • Limited history of Errors & Omissions and in good standing with the Insurance Council of BC
  • Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook)

We offer a supportive and dynamic work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.