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Vancouver, British Columbia, Canada BCAA Full timeAbout the RoleAs a Service Advisor at BCAA, you will be the first point of contact for our customers, providing expert advice on insurance products and services to meet their needs. You will work closely with our Support Teams and Underwriting to recommend the right coverage for our customers, identify cost-saving opportunities, and provide exceptional...
Service Advisor
2 months ago
We are seeking a highly motivated and customer-focused Service Advisor to join our team at BCAA. As a Service Advisor, you will be the first point of contact for our customers, providing expert advice and guidance on our insurance products and services.
Key Responsibilities:
- Provide exceptional customer service and promote BCAA insurance products and services to meet customer needs
- Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage for our customers
- Identify cost-saving opportunities to support our customers' life events and future needs
- Work together with team members to provide exceptional customer service and meet sales goals
- Participate in BCAA's training courses to increase industry knowledge and expertise
Requirements:
- At least two years' experience in a sales and service environment
- Level 1 Insurance license (or a commitment to secure your license within your first 45 days through BCAA)
- Completion of Autoplan Essentials (or a commitment to complete within your first three months through BCAA)
- Limited history of Errors & Omissions and in good standing with the Insurance Council of BC
- Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook)
We offer a supportive and dynamic work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.