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agent, travel

3 months ago

Montreal, Quebec, Canada Voyageurs du Monde Canada Inc Full time
  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 37.5 hours per week
  • Education: Bachelor's degree
  • Experience: 1 year to less than 2 years
  • or equivalent experienceWork setting
  • Airline ticket office
  • Travel wholesale companyTasks
  • Attend to other financial transactions, such as plane tickets and travel insurance
  • Calculate cost of travel and accommodations
  • Handle reimbursement in case of transportation and hotel reservations cancellation
  • Recommend suitable products
  • Investigate new travel areas, hotels and other amenities
  • Manage difficult situations with customers
  • Perform general office duties
  • Sell travel products and travel insurance
  • Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
  • Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
  • Attend to cancellations and schedule changes
  • Develop contact lists
  • Make transportation and accommodation reservations using computerized reservation and ticketing system
  • Provide travel information to clients regarding destinations, transportation, accommodation options and travel costsComputer and technology knowledge
  • Travel software packages
  • MS Office
  • Database softwareTravel bookings
  • Leisure travel
  • Individual travel
  • Group travel
  • Domestic travel
  • International travel
  • Adventure travelGeographical areas of specialization
  • Canada
  • United States
  • Western Europe
  • Central Europe
  • Eastern Europe
  • Northern Europe
  • Mexico and Central America
  • South America
  • Caribbean
  • Africa
  • North Pacific
  • South Pacific
  • AsiaArea of specialization
  • SalesTransportation/travel information
  • Willing to travel
  • Willing to travel cross-border
  • Willing to travel overnight
  • Willing to travel internationallyWork conditions and physical capabilities
  • Tight deadlines
  • Attention to detail
  • Sitting
  • Work under pressureOwn tools/equipment
  • Internet accessPersonal suitability
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Judgement
  • Organized
  • Reliability
  • Team player
  • DedicationScreening questions
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?Workplace information
  • Remote work availableFinancial benefits
  • Group insurance benefitsOther benefits
  • Learning/training paid by employer
  • Parking available