Sales Expert
1 week ago
- An inclusive and safe working environment
- Promotion of worklife balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that's involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more
Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service some 450 corporate and affiliated dealer stores.With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe's, Reno-Depot, and Dick's Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.
You've got the talent? We've got the tools Here, your work and ideas will contribute to building a flourishing organization.
You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So if you're looking to do what you love, we could be perfect for each other.Our expectations:
The Sales Expert is responsible for ensuring that every customer has an exceptional experience by suggesting the right products and services necessary to complete their projects.
Your role:
- Ensure that every customer experience exceeds the customer's expectation
- Proactively provide RONA customers with expertise and assistance
- Quote projects, follow up on leads, and close sales
- Promote addon sales, product benefits, and services such as installation, financing, and deliveries
- Inform customers of current promotions and financing options
The qualifications we are looking for:
- Motivation and ability to meet and exceed sale targets by ensuring each customer's needs are satisfied
- Desire to assist colleagues including through coaching and mentoring team members around them
- Strong listening and communication skills
- Strong interpersonal skills with the ability to remain calm and positive in stressful situations
- Mature, responsible, with sound decisionmaking skills
- Proficient with computers, able to learn new software and processes
- At least 45 years of relevant previous experience required
- Construction or home renovation experience (an asset)
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