Customer Service Representative

2 weeks ago


Anjou, Quebec, Canada Hydro Solution Full time

The Hydro Solution family is growing Come join an organization that cares about customer satisfaction and the well-being of its employees.


Role


As an Expert Customer Service Advisor, you'll have to leverage your advisory strengths to advise clients in their water heater needs.

Your goal? To provide an excellent customer experience and meet expected results.

Tasks
Act as a water heater expert to provide clients with the best solution in terms of products and services in line with their needs

Reach results in terms of customer development

Be an ambassador for potential clients

Any other related tasks

You're a right fit if you:
Are motivated to reach results and are competitive by nature

Know how to listen to others and are able to easily communicate with clients

Love to find ways to improve and try new work methods

Are able to easily work as a team and are enthusiastic

Have a real passion for helping clients find the best solutions for them

Are available in line with our operational needs (8 a.m. to 8 p.m. Monday to Friday and rotational shifts on Saturdays)

We take care of our heroes by offering:
A competitive salary

Benefits (supplementary health insurance, prescription drug insurance, dental, life, vision, etc.)

Group RRSP

Free covered parking

Company discounts on annual gym memberships

Vacation and compensatory leave

A well-being program

An employee referral program

Team activities

Casual dress code

Customer service advisor
At HydroSolution, employees take great pride in their work. The sum of our efforts allows us to provide Quebecers with peace of mind and contributes to their well-being.

It's true that we don't save livesbut we do help make bad days better That's why we think of our employees as heroes who have an impact on the lives of the thousands of Quebecers looking for a turnkey solution for their water heater.

Together, we are leaders in the sale and rental of water heaters.

Think you have what it takes to join a large family of day-to-day heroes? Read this job offer. It could end up changing your own life

Join us if you:

  • Can easily adapt to various situations, sometimes unexpected ones
  • Are open to change
  • Know how to work as a team (no lone wolves here)
  • Want to treat every client in a fair manner
  • Are diligent

Type d'emploi :
Temps plein, Permanent

Salaire :
à partir de 20,00$ par heure

Avantages:

  • Assurance Dentaire
  • Assurance Invalidité
  • Assurance Maladie Complémentaire
  • Assurance Vie
  • Assurance Vision
- Événements d'Entreprise

  • Programme d'Aide aux Employés
  • Programmes de Bienêtre
  • REER Collectif
  • Stationnement sur place
  • Tenue Décontractée
  • Travail à domicile

Horaires de travail:

  • Du Lundi au Vendredi
  • Quart de jour

Expérience:
- service à la clientèle: 1 an (Souhaité)

Langue:

  • Anglais (Souhaité)
  • Français (Obligatoire)

Lieu du poste :
Télétravail hybride à Anjou, QC

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