University Enrollment Services Technician

University Enrollment Services Technician - Admissions

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link.

Please see Special Instructions for more details.

To apply, an application or resume must be submitted no later than 9:00 a.m. on Friday, 5/10/24. Although AFSCME Local 1761 (COLT) members have priority consideration, outside applications are accepted as well.

Position Information

Recruitment/Posting Title

Recruitment/Posting Title University Enrollment Services Technician - Admissions

Job Category

Job Category AFSCME 1761 (COLT)

Department

Department Graduate Admissions

Overview

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

Posting Summary

Rutgers, The State University of New Jersey is seeking a The University Enrollment Services Technician ( EST ) for the department of Graduate Admissions.

Among the key duties of the position are the following:

• Performs clerical operations for enrollment management activities of Admissions, Financial Aid and Registrar.
• Assists in all aspects of enrollment management from the prospective applicant stage to enrolled students.
• Researches and resolves diversified problems and provides responses to questions about applicant's applications, student registrations, transcript requests, academic records, financial aid recipients and changes.
• Processes and/or verifies some applicant's admissions applications, student registrations, transcript requests, academic records, and changes.
• Accesses information from a variety of sources residing on the university's administrative mainframe computer.
• Prepares, tracks, and finalizes financial aid documents.
• Participates in general mailings, satellite operations, and general clerical work.
• Provides guidance and assistance to others.
• Actss as group leader.

Position Status

Position Status Full Time

Daily Work Shift

Daily Work Shift Day

Work Arrangement

FLSA

FLSA Nonexempt

Grade

Grade 17

Annual Minimum Salary

Annual Minimum Salary

Annual Mid Range Salary

Annual Maximum Salary

Annual Maximum Salary

Standard Hours

Standard Hours 35.00

Union Description

Union Description AFSCME - Local 1761 COLT

Payroll Designation

Payroll Designation PeopleSoft

Seniority Unit

Terms of Appointment

Terms of Appointment Staff - 12 month

Position Pension Eligibility

Position Pension Eligibility PERS

Qualifications

Minimum Education and Experience

• High school/vocational school education or equivalent.
• Four (4) years or any equivalent combination of: clerical or secretarial experience, advanced secretarial or business training, or college level study.
• Two (2) years financial aid and/or registration experience. (Two years of student services, student accounting or similar experience may be substituted).

Certifications/Licenses

Required Knowledge, Skills, and Abilities

• Ability to group lead.
• Ability to record and maintain data in computerized and non-computerized formats.
• Working knowledge and the ability to use basic spreadsheet, word-processing, database software, and/or email.
• Ability to communicate effectively.

Preferred Qualifications

• Bachelor's degree in a related field, or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of office administration, work organization, coordination, facilitation, bookkeeping, and/or report writing principles and practices.
• Two or more years of experience in admissions processing or student financial aid or registrar with knowledge of Financial Aid Management System ( FAMS ), Student Records Database( SRDB ) or New Jersey Applicant Services( NJAS ), NSLDS , Fedral and State systems and ImageNow.
• Excellent communication skills, and computer literacy.

Physical Demands and Work Environment

Special Conditions

Posting Number

Posting Number 24ST1064

Posting Open Date

Posting Open Date 05/02/2024

Special Instructions to Applicants

To apply, an application or resume must be submitted no later than 9:00 a.m. on Friday, 5/10/24. Although AFSCME Local COLT ) members have priority consideration, outside applications are accepted as well.

Regional Campus

Home Location Campus

City

City Piscataway

State

State NJ

Position Information Recruitment/Posting Title University Enrollment Services Technician - Admissions Job Category AFSCME 1761 (COLT) Department Graduate Admissions Overview Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities. Posting Summary Rutgers, The State University of New Jersey is seeking a The University Enrollment Services Technician ( EST ) for the department of Graduate Admissions.

Among the key duties of the position are the following:

• Performs clerical operations for enrollment management activities of Admissions, Financial Aid and Registrar.
• Assists in all aspects of enrollment management from the prospective applicant stage to enrolled students.
• Researches and resolves diversified problems and provides responses to questions about applicant's applications, student registrations, transcript requests, academic records, financial aid recipients and changes.
• Processes and/or verifies some applicant's admissions applications, student registrations, transcript requests, academic records, and changes.
• Accesses information from a variety of sources residing on the university's administrative mainframe computer.
• Prepares, tracks, and finalizes financial aid documents.
• Composes draft correspondence.
• Participates in general mailings, satellite operations, and general clerical work.
• Provides guidance and assistance to others.
• Actss as group leader.

Position Status Full Time Hours Per Week Daily Work Shift Day Work Arrangement FLSA Nonexempt Grade 17 Position Salary Annual Minimum Salary Annual Mid Range Salary Annual Maximum Salary Standard Hours 35.00 Union Description AFSCME - Local 1761 COLT Payroll Designation PeopleSoft Benefits Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS Qualifications Minimum Education and Experience

• High school/vocational school education or equivalent.
• Four (4) years or any equivalent combination of: clerical or secretarial experience, advanced secretarial or business training, or college level study.
• Two (2) years financial aid and/or registration experience. (Two years of student services, student accounting or similar experience may be substituted).

Certifications/Licenses Required Knowledge, Skills, and Abilities

• Ability to group lead.
• Ability to record and maintain data in computerized and non-computerized formats.
• Working knowledge and the ability to use basic spreadsheet, word-processing, database software, and/or email.
• Ability to communicate effectively.
• Effective client service skills.

Preferred Qualifications

• Bachelor's degree in a related field, or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of office administration, work organization, coordination, facilitation, bookkeeping, and/or report writing principles and practices.
• Two or more years of experience in admissions processing or student financial aid or registrar with knowledge of Financial Aid Management System ( FAMS ), Student Records Database( SRDB ) or New Jersey Applicant Services( NJAS ), NSLDS , Fedral and State systems and ImageNow.
• Excellent communication skills, and computer literacy.

Equipment Utilized Physical Demands and Work Environment Special Conditions Posting Details Posting Number 24ST1064 Posting Open Date 05/02/2024 Special Instructions to Applicants To apply, an application or resume must be submitted no later than 9:00 a.m. on Friday, 5/10/24. Although AFSCME Local COLT ) members have priority consideration, outside applications are accepted as well. Regional Campus Rutgers University-New Brunswick Home Location Campus Busch (RU-New Brunswick) City Piscataway State NJ Location Details Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements

Under Policy Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: Supplemental Questions

Required fields are indicated with an asterisk (*).

• Are you currently a member of AFSCME 1761 (COLT)?
  • Yes
  • No
• Do you have a High school/vocational school education or equivalent?
  • Yes
  • No
• Do you have four (4) years or any equivalent combination of: clerical or secretarial experience, advanced secretarial or business training, or college level study?
  • Yes
  • No
• Do you have two (2) years financial aid and/or registration experience OR two years of student services, student accounting or similar experience?
  • Yes
  • No

Required Documents

• Resume/CV
• Cover Letter/Letter of Application

Optional Documents

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement .

In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call or e-mail us .

Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at or via email at .

For technical assistance with the applicant tracking system (login, filling out your application, resetting your password, etc.) please contact the ROCS Help Desk at or .

To learn more about Rutgers University's commitment to diversity and inclusion on its campuses, click here . #J-18808-Ljbffr

---