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Business Analyst/Report Writer

3 months ago

New Brunswick, Canada Rutgers University Full time

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Job Category Staff & Executive - Information Technology

Department

Overview

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

Posting Summary

Rutgers, The State University of New Jersey, is seeking a Business Analyst/Report Writer for University Enrollment Services. Under the supervision of the Assistant Director of Information Technology, the incumbent will join a growing team responsible for business process analysis to continuously improve enterprise admissions applications utilized by University Enrollment Services- UES and external department staff and faculty such as the Student Information System- SIS and Customer Relationship Management- CRM system. The position requires gaining an understanding of the technical architecture, data dictionary, and integrations between the enterprise systems.

Among the key duties of the position are the following:
  • Interfaces with business end- users to understand their challenges.
  • Translates challenges into business requirements.
  • Implements enhancements to the systems.
  • Executes test plans to ensure solutions meet the business need.
  • Uses analytics to identify trends.
  • Creates reports for end users to consume via self-service portals.
  • Performs trend analysis using SQL queries.
  • Assists with data loads as needed (e.g. archival, end of cycle reconciliation).
  • Works closely with OIT and UES Admissions to implement changes to systems and escalate issues as appropriate to ensure excellent service to our staff and students.
  • One (1) year of experience working with and supporting complex, enterprise-wide systems, including CRM and SIS platforms.
Certifications/Licenses

Required Knowledge, Skills, and Abilities

  • Ability to write SQL queries.
  • Experience creating accurate reports using a BI or other reporting tool.
  • Proficiency in using O365 applications to assist with documentation (OneNote/Word), data analysis (Excel), and process workflow design (Visio).
Preferred Qualifications
  • Experience with SQL Server and Oracle products.
  • Basic understanding of Enterprise Content Management systems ( ECM ) such as ImageNow/Perceptive Content.
  • Working knowledge of scripting and/or light coding.
  • One to three years of experience working in an enrollment management office .
  • Mainframe systems.
  • O365.
  • Tableau.
  • Perceptive Content.
  • SQL Server.
  • Oracle Cloud/Database.
Physical Demands and Work Environment

Special Conditions

Posting Number

Posting Number 24ST1033

Posting Open Date

Posting Open Date 04/30/2024

Special Instructions to Applicants

Regional Campus

Home Location Campus

City

City Piscataway

State

State NJ

Position Information Recruitment/Posting Title Business Analyst/Report Writer Job Category Staff & Executive - Information Technology Department Dir Financial Aid Overview Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities. Posting Summary Rutgers, The State University of New Jersey, is seeking a Business Analyst/Report Writer for University Enrollment Services. Under the supervision of the Assistant Director of Information Technology, the incumbent will join a growing team responsible for business process analysis to continuously improve enterprise admissions applications utilized by University Enrollment Services- UES and external department staff and faculty such as the Student Information System- SIS and Customer Relationship Management- CRM system. The position requires gaining an understanding of the technical architecture, data dictionary, and integrations between the enterprise systems. Among the key duties of the position are the following:
  • Interfaces with business end- users to understand their challenges.
  • Translates challenges into business requirements.
  • Implements enhancements to the systems.
  • Executes test plans to ensure solutions meet the business need.
  • Uses analytics to identify trends.
  • Creates reports for end users to consume via self-service portals.
  • Performs trend analysis using SQL queries.
  • Assists with data loads as needed (e.g. archival, end of cycle reconciliation).
  • Works closely with OIT and UES Admissions to implement changes to systems and escalate issues as appropriate to ensure excellent service to our staff and students.
Position Status Full Time Hours Per Week Daily Work Shift Day Work Arrangement FLSA Exempt Grade 06 Position Salary Annual Minimum Salary Annual Mid Range Salary Annual Maximum Salary Standard Hours 37.50 Union Description Admin Assembly (MPSC) Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to . Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP Qualifications Minimum Education and Experience
  • Bachelor's Degree.
  • One (1) year of experience working with and supporting complex, enterprise-wide systems, including CRM and SIS platforms.
Certifications/Licenses Required Knowledge, Skills, and Abilities
  • Ability to write SQL queries.
  • Experience creating accurate reports using a BI or other reporting tool.
  • Proficiency in using O365 applications to assist with documentation (OneNote/Word), data analysis (Excel), and process workflow design (Visio).
Preferred Qualifications
  • Salesforce certification(s).
  • Experience with SQL Server and Oracle products.
  • Basic understanding of Enterprise Content Management systems ( ECM ) such as ImageNow/Perceptive Content.
  • Working knowledge of scripting and/or light coding.
  • One to three years of experience working in an enrollment management office .
Equipment Utilized
  • Mainframe systems.
  • O365.
  • Salesforce.
  • Tableau.
  • Perceptive Content.
  • SQL Server.
  • Oracle Cloud/Database.
Physical Demands and Work Environment Special Conditions Posting Details Posting Number 24ST1033 Posting Open Date 04/30/2024 Special Instructions to Applicants Regional Campus Rutgers University-New Brunswick Home Location Campus Busch (RU-New Brunswick) City Piscataway State NJ Location Details Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements

Under Policy Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: Supplemental Questions

Required fields are indicated with an asterisk (*).

  • Do you have a Bachelor's Degree?
    • Yes
    • No
  • Do you have one (1) year of experience working with and supporting complex, enterprise-wide systems, including CRM and SIS platforms?
    • Yes
    • No
Required Documents
  • Resume/CV
  • Cover Letter/Letter of Application
Optional Documents

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement .

In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call or e-mail us .

Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at or via email at .

For technical assistance with the applicant tracking system (login, filling out your application, resetting your password, etc.) please contact the ROCS Help Desk at or .

To learn more about Rutgers University's commitment to diversity and inclusion on its campuses, click here . #J-18808-Ljbffr