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Service Desk Analyst

3 months ago

Montreal, Quebec, Canada Diverselynx Full time

Job Title:
SERVICE DESK ANALYST

Location:
Montreal - QC(Day 1 onsite)

Required Skills
:
French speaking

Technical skills

  • Very good knowledge on VPN concepts and working experience in VPN troubleshooting
  • Working experience in Internet troubleshooting and wireless routers
  • Knowledge on active directory, domain controllers and good exposure to active directory concepts
  • Working experience in password reset tools and self
  • Troubleshooting experience using remote control tools (example: Bomgar, LogMeIn, TeamViewer)
  • Trouble shooting skills and experience in handling Exchange (Outlook)/Lotus Notes environment
Management skills

Job Type:
Fixed term contract

Contract length: 12 months

Salary:
$16.00-$20.00 per hour

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Overtime pay