CRM Specialist

1 week ago

BasSaintLaurent, Canada Medisca Pharmaceutique Inc Full time

Medisca is a global corporation with locations throughout North America, Australia, and Europe, that contributes to healthcare by leveraging strong partnerships that deliver customized solutions with an unwavering commitment to quality and innovation.

Backed by 30+ years and a strong foundation in pharmaceutical compounding, Medisca is a business-to-business company that delivers comprehensive offerings by providing value, consistency, responsiveness, and loyalty.

From pharmaceutical compounding products and services, to supply chain solutions, mixing technology manufacturing, analytical testing, IP licensing, to education services and more - Medisca delivers extensive solutions that leverages a strong network of partners committed to deeply caring about people.

As
Partners in Wellness, Medisca offers an unfailing devotion to improving lives, across a multitude of needs and across a multitude of people.

We seek people who are forward-looking, innovative, enthusiastic and ambitious, team players, and high performers. Join us in the special and rewarding work, we are so fortunate to be a part of everyday
We are looking for an energetic CRM Specialist to join out growing marketing team at Medisca.

We are building a high performing marketing organization to unlock the potential and support the growth of a global independent health care company.

The marketing team members we hire help set the direction for the organization and build a vibrant culture.

If you have a passion for marketing, the talent to do world-class work, and the energy to be part of a fast-moving team that has enormous opportunity to drive results, we would love to talk with you.

You will play a critical role in bringing teams together, to work as one, to achieve business goals.

This is a role with a high level of influence in developing, planning and executing multiple initiatives that will create long-lasting impact while paving the way for future initiatives that support Medisca's growth and success.


The Opportunity:

CRM Operations (60%)

You will be responsible to create automated processes and procedures that support the effective and efficient functioning of our CRM Tool - Creatio.


  • Contribute to defining the Marketing & Sales Funnel (MQL/SQL) and identify opportunities to improve crossteam efficiencies, and lead efforts to scale best practices across the different markets.
  • Contribute to creating nurturing campaigns in our CRM tool that drive prospects and customers through all stages from lead generation through win/loss ensuring high conversion rates.
  • Identify gaps in the customer journey & work with key stakeholders to create and test new initiatives
(Example:

customer onboarding, acquisition & retention, etc.)

  • Be a trusted source for CRM development, enablement and drive accountability across teams.
  • Lead the development and deployment of the CRM Learning Program & TraintheTrainer approach (incl. eLearning, videos, howto's, taskscenarios, guidelines, checklists, Q&As and more)
  • Lead the CRM monthly onboarding & checkin sessions
  • Inspire new users to see the value of CRM.
  • Capture and Analyse feedback for Creatio improvements across sales, services & marketing.
  • Provide input and Participate in the development and planning sessions with Creatio.
  • Explore current Creatio features and evaluate future Creatio releases that we can add to our tool.
  • Cocreate CRM/Creatio release reports biweekly or monthly. Train users if needed.
  • Develop CRM reporting framework and share reports monthly/quarterly with key stakeholders.
  • Curate and package suitable collateral including playbooks, competitive battle cards, presentations, best practices, decks, and product videos for delivery to customerfacing teams.
  • Continuously test and learn, implementing best practices to improve operational efficiency.

Commercial Connectivity (30%)

You will be responsible to build the right framework to create synergies across marketing, sales and services with the goal to align, increase productivity and achieve desired goal.


  • Be an active member of the Commercial Team (members include colleagues from sales, services and marketing) with the purpose to drive business development, cocreate strategies and initiatives that will reach and have impact on our customers and company. This team will work together by opening up lines of communication and embracing teamwork and collaboration crossfunctionally.
  • In partnership with Business Process Analyst, define the customer data management process. Having clean, reliable and actionable customer data is the foundation of any B2B activity. Be a champion of customer data. Our mission is to maintain quality data, database growth, contact and account enrichment and data governance, as well as vigilant attention to data security and compliance.
  • Identify commercial inefficiencies and gaps between teams take the most complex, hardtosolve problems and create elegant, scalable s

  • CRM Specialist

    3 weeks ago

    Saint-Laurent, Canada Medisca Pharmaceutique Inc Full time

    Medisca is a global corporation with locations throughout North America, Australia, and Europe, that contributes to healthcare by leveraging strong partnerships that deliver customized solutions with an unwavering commitment to quality and innovation. Backed by 30+ years and a strong foundation in pharmaceutical compounding, Medisca is a business-to-business...

  • Pricing Specialist

    2 weeks ago

    Saint-Laurent, Canada Humanify Full time

    Humanify is glad to help one of the most important International company who design, manufacture and market networking, connectivity, cable products and solutions for industrial automation, smart buildings and broadcast markets. They are looking for a Pricing Specialist. **Job Summary** The Pricing Specialist will provide direct support in the structuring...

  • Marketing Specialist

    2 weeks ago

    Saint-Laurent, Canada FRANESSE DP LTD. Full time

    **Marketing Specialist - Franesse DP** **Summary** **Franesse DP Ltd.** has been serving customers in the supermarket industry across North America for more than 75 years. We pride ourselves on a diverse and excellent range of products and superior customer service. As a result of the rapid growth of our company, we are seeking a **Marketing...

  • Field Application Specialist

    3 weeks ago

    Saint-Laurent, Canada bioMérieux sa Full time

    **Primary Purpose and Overall Objective of the Job**: This position is to provide solution-oriented consultative training, technical support and troubleshooting at customer sites, and remotely, on bioMérieux’s Clinical and Industry product lines. Effectively work with customers to achieve efficient implementation and go live of new instrumentation. Retain...

  • Field Application Specialist

    1 week ago

    Saint-Laurent, Canada bioMérieux Full time

    **Position Summary**: This position is to provide solution-oriented consultative training, technical support and troubleshooting at customer sites, and remotely, on bioMérieux’s Clinical and Industry product lines. Effectively work with customers to achieve efficient implementation and go live of new instrumentation. Retain current customer business,...

  • Professional Sales Specialist

    2 weeks ago

    Saint-Laurent, Canada Dr Wisdom - Centre Dentaire Aoude VSL Full time

    **About Us**: Dr. Wisdom Dental Clinic is a renowned dental clinic located in Montreal, Canada. We strive to deliver world-class dental care and believe in building strong relationships with our patients. We are currently seeking a dedicated and perfectly bilingual (English and French) Customer Engagement Specialist to join our dynamic...

  • Customer Engagement Specialist

    2 months ago

    Saint-Laurent, Canada Dr Wisdom - Centre Dentaire Aoude VSL Full time

    **About Us**: Dr. Wisdom Dental Clinic is a renowned dental clinic located in Montreal, Canada. We strive to deliver world-class dental care and believe in building strong relationships with our patients. We are currently seeking a dedicated and perfectly bilingual (English and French) Customer Engagement Specialist to join our dynamic...

  • HR Specialist

    2 months ago

    Saint-Laurent, Canada Dumak Full time

    Fondée en 2004, la compagnie Dumak est rapidement devenue un distributeur de pointe dans le domaine de l'emballage, de la protection/sécurité et des fournitures d'équipement au Québec et au Canada. L'importance que nous accordons au service à la clientèle nous permet d'offrir un soutien téléphonique en direct 24 heures sur 24, une caractéristique...

  • Marketing Specialist

    1 week ago

    Saint-Laurent, Canada Cluster Pos Full time

    **Position Overview**: Join Cluster POS, a game-changing company in the point-of-sale industry, as a Marketing Specialist. We are seeking a highly motivated and experienced individual to join our dynamic marketing team. As a Marketing Specialist, you will play a crucial role in developing and implementing marketing strategies to drive brand awareness,...

  • Tenders and Contracts Specialist

    2 months ago

    Saint-Laurent, Canada bioMérieux Full time

    **Tenders and Contracts Specialist**: Location: St Laurent, Canada Position Type: Unfixed Term Job Function: Customer Service **Position Summary**: Responsible for Customer quotes, tenders & contract lifecycle management ensuring alignment with bioMérieux’s approved guidelines while also meeting our Customers’ requirements to ensure a positive outcome...

  • Ecommerce Marketplace Coordinator

    7 days ago

    Bas-Saint-Laurent, Canada Abani Full time

    Are you a savvy Ecommerce specialist looking to join a young and vibrant home decor company?Duties will include, but are not limited to the following:Improve customer experience on various Marketplaces including, but not limited to, campaigns, search, content optimization, and catalog set up; Create, manage, and optimize listings on 3rd party marketplaces;...

  • Lead Generation Specialist/spécialiste en Lead

    2 weeks ago

    Saint-Laurent, Canada GastronomiaCool&Simple Full time

    _français plus bas_ **LEAD GENERATION SPECIALIST** **Hybrid telecommuting in Ville St-Laurent QC** - Are you passionate about culinary trends? Do you dream of joining a growing company that both delights Canadians and positively impacts the community? Are you dynamic, creative, curious and visionary? So read the following carefully!_ **About...

  • IT Specialist

    4 days ago

    Saint-Hubert, Canada JDS Media inc Full time

    Job Title: In-House IT Specialist** At JDS MEDIA we're committed to excellence and innovation. As a leading Digital Signage company, we pride ourselves on our dynamic team environment and our dedication to pushing the boundaries of what's possible. To help support our growing needs, we are seeking an experienced In-House IT Specialist to join our...

  • Electrical and Industrial Automation Account

    7 days ago

    Bas-Saint-Laurent, Canada Phoenix Contact Ltd Full time

    About the CompanyPhoenix Contact's roots are in Germany. Our headquarters are in Blomberg. Originally founded in Essen in 1923, we have grown over the years. With over 50 subsidiaries worldwide, we truly have Global reach. Together with customers and partners, we design solutions for the future using trend-setting connection and automation technology....

  • Subs & Dealers Specialist

    1 week ago

    Bas-Saint-Laurent, Canada ASSA ABLOY Full time

    **Titre du poste** : Spécialiste des sous-traitants, Montréal, Canada**Principales fonctions et responsabilités**:- Suivi quotidien des fournisseurs de services KA sur les bons de travail ouverts- Réception des demandes de devis, collaboration avec les estimateurs- Gestion des portails clients- Organisation de l'expédition des pièces- Transmission des...

  • Security Specialist

    2 weeks ago

    Saint-Laurent, Canada iMotion Security Full time

    **Job description**: The security specialist / project manager will be responsible for providing high-quality demonstrations of our products to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. For the preparation of technical quotations, also for supervising the execution of projects they...

  • Proposal & Tender Specialist

    3 weeks ago

    Bas-Saint-Laurent, Canada bioMérieux Full time

    Position Summary:Responsible for Customer quotes, tenders & contract lifecycle management ensuring alignment with bioMérieux's approved guidelines while also meeting our Customers' requirements to ensure a positive outcome for all stakeholders. Primary Responsibilities:Prepare quotes:Work closely and coordinate with all stakeholders to ensure project...

  • Proposal & Tender Specialist

    2 months ago

    Bas-Saint-Laurent, Canada bioMerieux SA Career Site - MULTI-LINGUAL Full time

    Position Summary:Responsible for Customer quotes, tenders & contract lifecycle management ensuring alignment with bioMérieux's approved guidelines while also meeting our Customers' requirements to ensure a positive outcome for all stakeholders. Primary Responsibilities:Prepare quotes:Work closely and coordinate with all stakeholders to ensure project...

  • Business Development Specialist/spécialiste Du

    3 weeks ago

    Saint-Laurent, Canada AVI-SPL Full time

    Description: AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. As the leading provider of collaboration technology solutions, which include our award-winning managed services, our highly trained team works together with...

  • Gestion de Projet Spécialisé Sécurité/ Security

    1 week ago

    Bas-Saint-Laurent, Canada iMotion Security Full time

    **Description du travail**:Le spécialiste en sécurité / gestionnaire de projet sera responsable de démontrer nos produits à des clients potentiels en travaillant avec l'équipe de vente et les clients pour comprendre leur industrie et leurs méthodes de travail. Il a aussi la responsabilité de préparer le côté technique des soumissions et...