Permanent Full Time Administrative Assistant

6 days ago

Vancouver, British Columbia, Canada CharityVillage Full time $50,471 - $55,467
Administrative Assistant
Granville Office

Reporting to:
Managing Director, Development
Permanent Full-time 1.0 FTE (75 hours bi-weekly)

We want our staff to "thrive" not just survive, so Canuck Place is committed to living our values of care exceeding not just minimum wage but living wage in B.This means that regardless of role our entry level salary is a minimum of $25.64 per hour equivalent to $50,000 full-time annually.

Canuck Place Children's Hospice (CPCH) is British Columbia's recognized pediatric palliative care provider.

For over two decades, through the many programs and services we provide, we have made a significant difference in the lives of children with life-threatening illnesses and the families who love them.

Be part of a talented and innovative team that takes pride in supporting and providing thehighest quality pediatric palliative care.

Pediatric palliative care improves quality of life, promotes comfort, and reduces suffering for children with life-threatening conditions (serious illness) and their families through a holistic approach addressing; physical, emotional, social and spiritual needs.

It is collaborative person & family-centered care delivered using a team-based approach throughout the continuum of care across all ages and stages of illness, including bereavement.

We believe diversity drives innovation and the best pediatric palliative care for children and their families therefore we welcome that every person brings an individual perspective and experience to advance our mission.

We have more work to do to advance diversity and inclusion and we are building a culture where difference is valued.

We have a commitment to inclusion across gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity and disability status, to ensure our team members are empowered to bring their full, authentic selves to work.

All staff are encouraged to contribute their perspective and lived experience through our internal employee groups such as Care 4 the Caregiver, Culture, DEIB (Diversity, Equity, Inclusion & Belonging), Green Team, Truth and Reconciliation and Wellness Committees.

Canuck Place careers are full of connection, community, and care.

We aim to nurture a supportive culture rooted in compassion, collaboration and support while providing expert care to children and families.

20 days' vacation (pro-rated to your full-time equivalency)to start with ongoing annual anniversary increases up to an organizational maximum of 45 days
~ Generous paid leave including compassionate and special leave when you need it
~ Municipal Pension Plan (MPP)
~100% employer paid benefits package from your first day which includes extended health and dental and $1,500 annually for counselling
~ Health and Wellness Spending account that provides up to $1,000 annually to ensure you can focus on the benefits that are important to you and your family
~ Flexible working options
~ Free meals on-site at the hospices
~ Continuous paid training and development opportunities so everyone has the opportunity to learn new skills and grow
~ This role will provide administrative support to Communications, Marketing & Events and Managing Director, Development as well as the entire Granville team and across the organization as required.
Reception and Administration
Greets, directs and assists visitors to the Granville office.
Responds to incoming telephone inquiries and directs calls to appropriate individuals and teams.
Screens, receives and coordinates deliveries in accordance with current infection prevention and control guidelines.
Assists with building and parking access for visitors as required.
Provides administrative support throughout the organization as required.

In conjunction with the CPCH Administration team, develops office processes and procedures that align with organizational needs and priorities.

Maintains, develops and coordinates key communication resources for the teams on site and across sites as relevant (Slack, Microsoft Teams, Confluence, phone lists, couriers, blue bag deliveries between sites).

In collaboration with the Volunteer Support Services team, is the point person for volunteers on-site at Granville and organizes tasks for the volunteers to complete.

Orders inventory supplies as needed for Granville Office and organizes and maintains all inventory and supplies. Liaise with the Receptionist at Vancouver Hospice to stock supplies at Granville Office location.
Manages all confluences calendars (i.e. events calendar, administration calendars, flex and vacation tracking).
Organizes collaborative schedules for shared office maintenance (i.e. kitchen duty).
Creates and maintains the administration manual.
This role will be responsible for covering additional administrative tasks to support the greater Administrative Team, as required.

Awareness and leadership in supporting events, staff, and visitors on site and communicates with team according to set processes (Slack, zoom-huddle, Microsoft Teams, email).

Supports Development team members in updating our donor Customer Relationship Management program (CRM), digitizing files, and coordinating volunteer assistance for ad hoc projects.

Processes acquisition mailing DNM requests and keeps files updated.
Assists with ID'ing records in Virtuous CRM and support with data entry and cleanup, as required.
Experience in administration, a non-profit environment and knowledge of fundraising practices is an asset.
Strong administrative support skills, including business correspondence, reports, etc.
Well-versed in MS Office (Outlook, Word, and Excel).
Excellent verbal and written English communication skills. Additional languages are an asset.
Calm, professional, pleasant demeanor, particularly in the face of distractions, shifting priorities and stressful situations.
Proficient with a multi-line telephone system.
Well-rounded administrative skills demonstrated through supporting a diverse team.
Experience in a similar environment (e.g. health care, non-profit) is an asset.
A valid drivers licence and clear driving record will be an asset.
Demonstrates flexibility that allows you to work with high energy, creative people.
Evidence of Health Canada approved vaccinations must be provided prior to your first day of work.

Flexibility is necessary, as this position may require occasional weekend and evening work and travel within and outside the Lower Mainland.

We understand that the recruitment process is not a one size fits all, our inclusion values and flexibility extend to your hiring experience.

We are continuously working to improve our systems, policies, and practices to ensure our employees, in all their diversity, can succeed.

Canuck Place Children's Hospice hires on the basis of merit and is strongly committed to equality and diversity within its community and to a welcoming and inclusive workplace.

We especially welcome applications from Indigenous persons, visible minority group members, persons with disabilities, people of all sexual orientations, genders and gender identities, members of the 2SLGBTQIA+ community.

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