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Part/Full Time Assistant Administrator and

3 months ago

Vancouver, British Columbia, Canada Latitude Wellness Full time
Latitude Wellness is looking to add to our Front Office Administration team. We are a rapidly growing multidisciplinary clinic, specializing in Counselling, Chiropractic, Acupuncture, Naturopathic Medicine, Massage Therapy and Physiotherapy. Our environment is fast paced and our in-clinic administrator is responsible for supporting 20+ practitioners.

We hope to add someone looking for part time hours who would like full time hours as the clinic grows.


Key Responsibilities

  • Handle invoicing, billing and accounts receivable for workshops and program funded services
  • Reconcile payments in Jane, our client management system
  • Liaison between third party payers, such as CVAP, ICBC, FNHA, etc. and Latitude Counselling
  • Communicate with clients regarding necessary paperwork in a timely fashion
  • Maintain confidential client files according to professional standards and Latitude Wellness policies
  • Review and respond to all pertinent communication relating to clinic systems and updates
  • Ensure accurate information is entered into client management system
  • Manage Inventory
  • Support with Life Labs and Private Labs

Qualifications

  • Experience as a Medical Office Assistant or Administrator in a clinic setting is desired
  • Works well independently and without close supervision
  • Excels at customer service and has strong interpersonal skills.
  • Learns quickly and has strong problemsolving and critical thinking skills.
  • Communicates effectively with verbal and written communication skills.
  • Experience with Jane (client management system), third party billing and direct billing is an asset; ICBC Billings
  • Have worked with naturopathic doctors

Job Types:
Full-time, Part-time

Part-time hours: 10-32 per week

Salary:
$17.48-$21.00 per hour

Flexible Language Requirement:

  • French not required

Schedule:

  • Evening shift
  • Monday to Friday
  • Weekends as needed

Ability to commute/relocate:

  • Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Experience:

Front Desk: 1 year (preferred)

Work Location:
In person