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Strategic Agency Manager, Customer Solutions
3 months ago
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in advertising, marketing, consulting, media, business development, or advertising agencies.
- Experience working with Clevel executives and crossfunctionally across all levels of management.
- Experience managing agreements or partnerships.
Preferred qualifications:
- Experience in managing digital advertising campaigns with a focus on both performance and brand marketing.
- Experience assessing and achieving agency success via business techniques including effective questioning, objection handling, compelling narratives, storytelling, and competitive selling.
- Knowledge of traditional versus online marketing strategy and tactics.
- Knowledge of agency business models (digital and traditional), customer retention, growth, and new business acquisition for agencies.
- Ability to lead and manage multiple projects with a broad range of internal and external stakeholders simultaneously.
- Ability to own a portfolio in a business context, and consistently achieve goals and business objectives to drive growth.
About the job:
The Agency Partnership team is a high-performing team that drives customer success by partnering with a wide range of agency partners.
Strategic Agency Managers are sellers who partner with traditional media agencies, and increase the value that Google media brings to their agency business and their customers' businesses in order to drive business growth and product adoption for Google.
Agency Managers prioritize stakeholder relationships and collaborate with a portfolio of agencies to discover, develop, and execute business growth strategies.
In this role, you will focus on influencing budget allocation to increase digital capabilities and strengthening long-term commercial growth partnerships within our agencies, driving scalable business growth and product adoption across the broader portfolio of agency-managed accounts.
You will drive alignment on the allocation of the strategic resources for these agencies, to fuel your growth enablement initiatives, collaborating with client strategists and product specialists to deliver mutual business growth to our agencies, their customers, and to Google.
You'll also develop the capabilities of your assigned agencies across all levels of the organization to enable sustainable business growth for all parties.
When our millions of advertisers and publishers are happy, so are we Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses.
Responsibilities:
- Deliver against ambitious quarterly business and product growth objectives. Grow agency business by driving scalable product adoption and growth across a broad portfolio of Agency clients.
- Own a portfolio of agencies by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building multiquarter plans for achievement.
- Work across levels of agency partners to grow new and existing business consistently, while prioritizing and delivering outstanding business experiences to Google's agency partners.
- Collaborate with Large Customer Sales Agency counterparts on crosschannel agencies, align on strategic and product priorities with Google Customer Solutions to provide a cohesive experience to our agencies and their clients.
- Shape the agency program by being a thought partner for the Agency Lead on strategic initiatives and agencylevel planning.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law.If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
